food and beverage server

Government of Canada; San Juan de Terranova; On-site; Full time

Job summary

A public sector organization in San Juan de Terranova is seeking individuals for a hospitality role with responsibilities including serving food and beverages, addressing customer concerns, and ensuring customer satisfaction. Candidates must have 2 years of experience and be legally allowed to serve alcoholic beverages. The position requires strong interpersonal skills and the ability to work in a fast-paced environment. Health and financial benefits are included.

Benefits

Dental plan

Disability benefits

Health care plan

Vision care benefits

Gratuities

Group insurance benefits

Life insurance

Registered Retirement Savings Plan (RRSP)

Team building opportunities

Wellness program

Qualifications

• 2 years to less than 3 years of experience in a hospitality setting.
• Must be of legal age to mix and serve alcoholic beverages.
• Ability to provide excellent customer service.

Responsibilities

• Greet patrons, present menus, and provide menu recommendations.
• Serve food and beverages and take orders.
• Address customer complaints or concerns.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Initiative

Organized

Reliability

Team player

Education

No degree, certificate or diploma

Tools

Point of sale system

Job description

Overview Languages

English

Education

• No degree, certificate or diploma

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Hot
• Noisy
• Odours

Work setting

• Hotel, motel, resort

Responsibilities Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Describe and advise on wine selection
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service

Experience and specialization Computer and technology knowledge

• Point of sale system

Additional information Security and safety

• Criminal record check

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Weight handling

• Up to 13.5 kg (30 lbs)

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial benefits

• Gratuities
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Other benefits
• Team building opportunities
• Wellness program