Floor Coordinator

Ricoh Americas Corporation; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

An integrated solutions provider is looking for a Floor Coordinator in Toronto, Canada. The role involves coordinating with contractors and supporting daily operations of the building, including scheduling work, managing databases, and ensuring quality of service. Candidates should have a post-secondary diploma and a minimum of 2 years' relevant experience. Excellent interpersonal and communication skills are essential. This position offers a variety of benefits including insurance coverage and retirement plans.

Benefits

Medical, dental, life, and disability insurance

Retirement plan with company matching

Tuition assistance programs

Paid vacation and holidays

Qualifications

• Minimum 2 years of experience in similar roles.
• Previous service, support, technical or operational experience with customers.

Responsibilities

• Schedule and assign work requests for contractors and services.
• Maintain a database of service vendors, contracts, and invoices.
• Coordinate office moves and manage small construction projects.
• Deliver agreed levels of service as defined in customer SLA.

Skills

Excellent interpersonal skills

Strong self-motivation

Excellent communication skills

Effective use of Microsoft Office

Ability to lift 30+ lbs

Valid driver’s license

Education

Post-secondary diploma

Job description

Floor Coordinator

Ricoh is currently looking for a career‑oriented individual to coordinate with outside contractors and in‑house services performing tasks related to the maintenance and operation of building grounds. The Floor Coordinator will perform various duties to support building and division daily operations such as office services including mail, courier, duplication and security.

RESPONSIBILITIES

• Schedule and assign work requests for outside contractors and in‑house services, and oversee completion of assigned projects and services (i.e., electrical, voice/data cab, plumbing, waste disposal, recycling, repairs, painting, carpet cleaning).
• Administrative support for training on alarm system activation/deactivation for new hires.
• Maintain a database of service vendors, contracts and invoices paid.
• Ensure janitorial services meet quality standards.
• Liaise with building security company to ensure reliability of the building alarm system.
• May be required to attend to security alarms after hours.
• Issue, activate and deactivate swipe cards as necessary.
• Report building maintenance issues (i.e., plumbing, electrical) to the Maintenance Department.
• Monitor the use of kitchen supplies and maintain kitchen equipment/appliances.
• Respond to a variety of client requests: cut office/cabinet keys, hang cabinets, order beverages for meetings, etc.
• Coordinate office moves and review and change floor plans. Work with applicable vendors to manage office moves and order of furniture.
• Coordinate small construction projects (i.e., conversion of conference room to office).
• Respond to requests from the Division to order new office furniture, repairs and modifications of existing furniture. Coordinate office space reconfiguration. Maintain and inventory used office furniture for the Division, making it available for other use.
• Design, develop and document processes and procedures specific to support client environment.
• Monthly SLA and metric reporting.
• Deliver agreed levels of service (as defined in customer SLA).

QUALIFICATIONS

• Industry related training.
• Post‑secondary diploma is required.
• Minimum 2 years of experience in roles with similar responsibility, scope and skills.
• Previous service, support, technical or operational experience with customers.

SKILLS

• Excellent interpersonal skills with the ability to quickly develop business relationships.
• Strong self‑motivation to drive results.
• Excellent communication skills both verbal and written.
• Effective use of Microsoft Office.
• Ability to lift 30+ lbs. as necessary.
• Valid driver’s license.

Benefits & Perks

• Select the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness and ongoing personal and professional development.

Come Create at Ricoh

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer‑obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high‑performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose‑driven and passionate team, come create with us, and help drive our high‑performance culture of excellence into tomorrow.

Invest in Yourself

At Ricoh, you can:

• Choose the medical, dental, life, and disability insurance coverage that fits your needs.
• Contribute to your financial security with Ricoh Canada’s retirement plan, with company matching contributions.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness and ongoing personal and professional development.