Fixed Term Loadbuilder - Tractor Trailer Operations (Hybrid Opportunity)

09 Irving Oil Limited; Saint John; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A leading energy and resources company in Saint John, New Brunswick is seeking a Fixed Term Tractor Trailer Loadbuilder to optimize asset and product utilization. The successful candidate will manage strategic planning and decision-making to meet safety, on-time delivery, and customer satisfaction targets. This role demands 3-5 years of experience in a related field and post-secondary education. A competitive compensation package and a hybrid work model are offered.

Benefits

Work Environment – fitness facility and onsite nurse

Competitive Compensation including parking allowance

Flexible Benefits Plan

Paid Vacation

Wellness Support – 24/7 access to assistance

Paid volunteer day and donation matching

Responsibilities

• Utilize technology to effectively gather and respond to requests for information.
• Take ownership and accountability until a problem is resolved.
• Effectively apply knowledge of distribution policies and procedures.
• Make difficult and time sensitive decisions to support business objectives.
• Build loads for trucks and reviewing driver completions.
• Forecast seasonal demands and resources.
• Produce outcomes that demonstrate an understanding of financial impacts.

Skills

Attention to detail

Effective time management

Effective verbal and written communication

Strategic planning

Strong distribution knowledge

Education

Post-secondary education or equivalent experience in a customer service environment

3-5 years related experience

Job description

Overview

As a Fixed Term Tractor Trailer Loadbuilder you will optimize asset, resource and product utilization within established policies and procedures to build efficient and cost-effective loads for our Tractor Trailer team. Your goal will be meet KPI targets on safety, on-time delivery and retention targets, with customer satisfaction & service at the forefront. Your success will be dependent on your ability to make decisions and recommendations around several assets required for seasonal fluctuations in business, weather and supply interruptions. Your success will also require an ability to handle strategic planning, making product specification changes, meeting demand during supply outages, as well as recording and reporting runouts or discrepancies within the business.

What We Offer

• Work Environment – Work in our beautiful home office building with access to a fitness facility, onsite nurse, and a café
• Hybrid Work Model – Allows for a blend of in-office and work-from-home days
• Competitive Compensation – including a parking allowance
• Flexible Benefits Plan – Including medical and dental benefits that are both in effect from day one
• Paid Vacation
• Wellness Support – With 24 / 7 access to our Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities

• Utilize technology to effectively gather and respond to requests for information for managers, drivers and customers
• Take ownership and accountability until a problem is resolved
• Effectively apply knowledge of distribution policies and procedures
• Make difficult and time sensitive decisions to support business objectives and customer needs
• Build loads for trucks and reviewing driver completions
• Bring forward any concerns to managers
• Forecast seasonal demands and resources
• Produce outcomes that demonstrate an understanding of financial impacts

Your Skills

• Attention to detail and effective time management
• Effective verbal and written communication
• Strategic planning
• Strong distribution knowledge

Your Experience

• Post-secondary education and / or equivalent experience in a customer service environment required
• 3-5 years related experience
• Previous exposure to the transportation industry would be considered an asset