Windsor Arms Hotel is looking to hire an experienced Fine Dining Server for our boutique restaurants. The ideal candidate must be hospitality driven with a passion for fine dining service. In this position, you will go above and beyond, ensuring that we deliver the highest standards in customer service to create a lasting and memorable experience to our dining patrons. Must be available to work weekends.
Responsibilities and Duties
- Greeting guests with a sincere and warm welcome
- Seat the guest in their requested area ensuring to pull the chair for the ladies.
- Provide the menu, wine list and any special event menu we may be offering.
- Offer helpful information about our menu offerings.
- Ready the restaurant before opening and closing shifts.
- Prepare all tables, including linens, cutlery and appropriate glassware.
- Ensure that linens are clean and neat with no creases or staining.
- Inspect and ensure the flatware has been polished before placing it on the table.
- Inspect and ensure the glassware has been polished and free of any spots or lip marks.
- Ensure proper delivery of food and beverage items, including proper wine service.
- Follow up during service with guest to ensure we are meeting their expectations.
- Obtain revenue at the end of service, ensuring proper point of sale practices, issue receipts, accepting payments, and returning change.
Qualifications and Skills
- A High School Diploma or equivalent is required, with a minimum of 2 years fine dining experience
- Must be of legal age and Smart Serve Certified.
- Clear, effective written and verbal English communication is required.
- Ability to accurately count cash and efficiently process credit card transactions using company systems is expected.
- Have a comprehensive understanding and familiarity with food and beverage services, products and business processes
- Able to work under pressure and meet the business needs.
- Able to work in a team environment.
- Available to work outside regular business hours including evenings, weekends, and statutory holidays when required.
- Moderate physical effort required.
- Handling of light and moderate weight objects, food and beverage, trays, wines, occasional chair and table movement for event set up.
- Significant amount of standing or walking.
- Bartending experience would be an asset
- Other duties as assigned by management.
Job Details
- Job Types: Full-time, Part-time
- Pay: From $17.20 per hour
- Work Location: In person