Financial Trading Tech Support Analyst

ION; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial technology firm in Toronto is seeking a Technical Support Analyst to provide first and second level support for Fidessa applications. Ideal candidates should have a BS in Computer Science or equivalent and experience with programming languages such as C++ and UNIX/Shell Scripting. The role offers growth opportunities in a dynamic environment, emphasizing technical skills and a strong desire to understand financial markets.

Qualifications

• Ability to read and understand code in multiple programming languages.
• Strong desire to develop a deep understanding of financial markets.
• Excellent written and verbal communication skills.

Responsibilities

• Provide effective technical support service to clients.
• Investigate incidents and prioritize tasks in tracking systems.
• Develop personal skills in the financial trading technology.

Skills

Interpersonal skills

Problem solving

Analytical thinking

Flexibility

Technical skills in software applications

Database technologies

Education

BS in Computer Science, Computer Engineering, or equivalent

Tools

C++

TCL

UNIX/Shell Scripting

Java

Job description

A leading financial technology firm in Toronto is seeking a Technical Support Analyst to provide first and second level support for Fidessa applications. Ideal candidates should have a BS in Computer Science or equivalent and experience with programming languages such as C++ and UNIX/Shell Scripting. The role offers growth opportunities in a dynamic environment, emphasizing technical skills and a strong desire to understand financial markets.