Financial Aid and Awards Team Lead

Queen's University; Kingston; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading educational institution in Kingston, Canada, seeks a Financial Aid and Awards Team Lead to oversee student financial assistance programs. Responsibilities include managing program administration, providing expertise, and implementing procedures. Applicants should have experience in financial aid administration and strong leadership abilities. Join us in supporting students through their funding needs.

Qualifications

• Proven experience in financial aid program administration.
• Strong understanding of regulatory and procedural changes.
• Excellent communication and leadership skills.

Responsibilities

• Oversees the administrative process of financial aid programs.
• Provides expertise and advice on financial aid programs.
• Develops and implements policies for financial aid.

Job description

A Brief Overview

Reporting to the Manager, Financial Aid and Awards, the Financial Aid and Awards Team Lead supports the team of Awards Officers. The Awards Officers are responsible for administering and managing student financial assistance programs, including government funding such as OSAP, Out of Province financial aid, US Federal Loans and need based and merit-based awards, bursaries and scholarships. This role supports interpreting and applying complex policies, processing applications and appeals, and maintaining up-to-date knowledge of regulatory and procedural changes. This position oversees the administrative process associated with the various aspects of the financial aid programs. This position provides subject matter expertise and advice on specific financial aid programs. This position develops, streamlines, and implements policies, procedures, and business processes to support specific financial aid programs. This position plans procedures, recommends standards, and interprets policies for specific financial aid programs. This position also directs, allocates, and supervises the work of other staff.

What you will do

• Oversees the administrative process associated with the various aspects of the financial aid programs.
• Provides subject matter expertise and advice on specific financial aid programs.
• Develops, streamlines, and implements policies, procedures, and business processes to support specific financial aid programs.
• Plans procedures, recommends standards, and interprets policies for specific financial aid programs.
• Researches and forecasts trends on financial aid programs.
• Directs, allocates, and supervises the work of other staff.
• Ensures adherence to the terms of reference for Queen’s established awards and compliance to all government policies.
• Engages with audiences through a variety of communication channels.
• Other duties as required in support of the department and/or unit.