Field Technician

AGLC; Grande Prairie; On-site; CAD 49,000 - 63,000; Full time

Job summary

An Alberta-based gaming organization is seeking a Field Technician to provide hands-on technical support across the province. This role involves installing and maintaining electronic gaming devices and ensuring compliance with AGLC standards. The ideal candidate will have an Electronics Diploma or certification as an Engineering Technologist and possess strong problem-solving skills. Additional benefits include a competitive salary, shift premiums, and a unique shift schedule. Join us and make a difference in Alberta’s gaming industry!

Benefits

Comprehensive training program

Competitive salary plus shift premiums

Grande Prairie allowance of $6,000 annually

Per diems for travel

First-year vacation: 1 week + 21 hours personal time

Qualifications

• Able to lift up to 50 lbs and move equipment up to 300 lbs.
• Valid driver's license and clean abstract.

Responsibilities

• Install, service, and maintain Video Lottery Terminals and slot machines.
• Troubleshoot and repair electronic gaming devices.
• Work independently following AGLC policies.

Skills

Electronics Diploma

Strong problem solving skills

Organizational skills

Customer service experience

Education

Certified Engineering Technologist designation

Tools

SSIT Certification

Job description

ABOUT AGLC

Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT GAMING

The Gaming branch is responsible to achieve annual revenue targets through provincially operated gaming activities that align with AGLC's vision of responsible gaming. The branch ensures that Gaming activities in the province are operated with integrity and social responsibility, aligning with Gaming Regulations and Board Policy and deliver on commitments to stakeholders in the province of Alberta.

Gaming activities included Electronic Gaming Machines (EGMs), Electronic Table Games (ETGs), Video Lottery Terminals (VLTs), Lottery and Online Gambling.

ABOUT THE POSITION

Field Technician

Job Req: 869

Location: Grande Prairie Office

Division/Branch: Gaming / Technical Services & Compliance

Classification: Field Technician 1

Status: Permanent - FT

Salary: $49,506.48 - $62,992.35

Reports to: Edward LaForce

Closing Date: January 2, 2026

JOB SUMMARY

Field Technician: Grande Prairie to service High Level, Peace River, Valleyview, and Grande Cache. Make a difference in Alberta’s gaming industry while growing your technical career!

Join the Alberta Gaming, Liquor and Cannabis Commission (AGLC) as a Field Technician and help maintain the integrity of gaming across the province. In this role, you’ll provide hands-on technical support for electronic gaming equipment while building strong relationships with stakeholders and communities.

What You’ll Do

• Install, service, and maintain Video Lottery Terminals, slot machines, and ticket lottery terminals.
• Troubleshoot and repair electronic gaming devices in various environments.
• Work independently while following AGLC policies and security standards.
• Communicate effectively with team members, stakeholders, and the public.

What We Offer

• Comprehensive training program to develop your technical skills.
• Competitive salary plus shift premiums and weekend premiums.
• Grande Prairie allowance of $6,000 annually (paid bi-annually).
• Per diems for travel outside Grande Prairie.
• Unique shift schedule: 8 days on, 6 days off (Wed–Wed) from 8am – 5:40pm
• First-year vacation: 1 week + 21 hours personal time.

SKILLS & ABILITIES

• Electronics Diploma or Certified Engineering Technologist designation.
• Strong problem solving and organizational skills.
• Ability to lift up to 50 lbs and move equipment up to 300 lbs
• Valid driver’s license and clean abstract.
• Assets include
• Customer service experience
• SSIT Certification

Note: Please be aware that our recruitment team will be unavailable from December 24, 2025 – January 1, 2026 as AGLC offices are closed.

NOTE

• To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
• While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
• As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
• An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
• AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.