Field Service Technician - Telecom & Customer Focus

Eastlink; Nova Scotia; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading telecommunications provider in Nova Scotia is seeking a Service Technician to deliver exceptional customer service by troubleshooting and correcting service problems. Ideal candidates will have strong problem-solving skills, a background in electronics, and the ability to work in challenging weather conditions. Join a company that values continuous improvement and offers growth opportunities within the team.

Benefits

In-house technical and safety training

Opportunities for future growth

Qualifications

• Relevant industry repair and maintenance experience is considered an asset.
• NCTI or SCTE training is considered an asset.
• Proactively demonstrate Occupational Health & Safety work-safe practices.

Responsibilities

• Provide superior customer service through identification and troubleshooting of service problems.
• Maintain outside plant network for optimal service delivery.
• Work safely in various weather conditions and from heights.

Skills

Strong problem-solving skills

Technical aptitude

Customer service orientation

Ability to lift up to 90 lbs

Valid driver's license

Education

Graduate of a recognized Electronics program

Job description

A leading telecommunications provider in Nova Scotia is seeking a Service Technician to deliver exceptional customer service by troubleshooting and correcting service problems. Ideal candidates will have strong problem-solving skills, a background in electronics, and the ability to work in challenging weather conditions. Join a company that values continuous improvement and offers growth opportunities within the team.