Field Service Technician ASTTBC Certified

Total Power Limited; City of Langley; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading power services provider in Langley is seeking an ASTTBC-certified Field Service Technician. You will deliver top-tier service to generator clients, performing emergency services, maintenance, and troubleshooting. Key responsibilities include testing electrical components and maintaining company tools. Strong customer service skills and a valid driver's license are essential. The role requires availability during power outages and may involve travel. Competitive compensation and supportive work conditions offered.

Qualifications

• ASTTBC Certification is mandatory for this role.
• Valid driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.

Responsibilities

• Perform emergency service and repairs for customer generators.
• Conduct startups and load bank tests as required.
• Maintain company tools and inventory of parts.

Skills

Electrical systems knowledge

Mechanical troubleshooting

Customer service skills

Time management

Education

ASTTBC Certification

Tools

MS Office Suite

Job description

What You’ll Do – The Role

As an ASTTBC-certified Field Service Technician, you’ll take a lead role in delivering top-tier service to our generator clients by:

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, connect transfer switches and troubleshoot both generators and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.
• Other tasks and responsibilities as may be required.

What You Need

• ASTTBC Certification (mandatory for this role)
• A valid driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Comfortable using MS Office suite including Outlook suite.
• Strong time management skills and the ability to work efficiently with minimal supervision.

Working Conditions

• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
• Manual dexterity is required to use desktop computers and peripherals.
• Overtime as required.
• Travel may be required.
• Lifting or moving up to 50lbs may be required.