Field Service Technician

Kitsaki Management Limited Partnership; Prince Albert; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company is seeking a Service Technician for servicing and repairing office equipment. The role involves managing inventory, building customer relationships, and performing diagnostic and repair tasks. Candidates should have a post-secondary education in technical fields, along with experience in dealing with printers and copiers. The position offers a full-time and permanent opportunity with competitive pay and various benefits.

Benefits

Casual dress

Company events

Company pension

Dental care

Disability insurance

Extended health care

Life insurance

Mileage reimbursement

On-site parking

Qualifications

• 2-3 years of related experience.
• Ability to work independently and as part of a team.
• Possess a valid driver’s license.

Responsibilities

• Servicing and repairing complex office equipment.
• Managing territory, inventory, and customer relationships.
• Performing troubleshooting and repairs on multi-functional devices.

Skills

Knowledge of digital copiers and printers

Technical troubleshooting abilities

PC application proficiency

Electro-mechanical skills

Education

Post-Secondary Education in technical specialization

Job description

Job OverviewThe service technician services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.Responsibilities

• Specializes in the servicing and repair of a core set of complex multi-functional devices (Photocopiers, Printers) based on regional needs.
• Manages territory, inventory and customer relationships.
• Achieves expected productivity levels associated with assigned workload and level of experience.
• Other duties as assigned by manager.
• Effectively executes all required territory management and call handling procedures.
• Maintains and manages own parts inventory with a degree of accuracy.
• Maintains productive professional relationships with all customers and company personnel.
• Performs a full range of service and repair service procedures including diagnostics, installation, Removal and retrofits on a core set of multi-functional devices.
• Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color And multifunctional devices.
• Completes technical training on new equipment as assigned.

Qualifications

• Post-Secondary Education in the area of technical specialization.
• 2-3 years of related experience with repairing and maintaining different ranges of office products.
• Knowledge of digital copiers and printers
• Ability to work independently, as part of a team and take the initiative to improve the customer Experience.
• Possess a valid driver’s license, fly to remote destinations.
• Demonstrates technical trouble shooting abilities.
• Shift work, overtime, stand-by and/or on-call may be required.
• Physical effort is required to move objects up to 400 pounds and be able to lift and carry objects that weighs up to 50 pounds.
• PC application proficiency and/or networking fundamentals.
• Proficient technical skills and aptitude, including electro-mechanical.

Additional DetailsCandidates will be evaluated based on knowledge, skills, abilities and experience. Only applicants selected for an interview will be contacted, we sincerely thank all applicants for their interest in Prince Albert Photocopier.

Job Types: Full-time, Permanent

Pay: $35,000.00-$45,000.00 per year

Additional pay:

• Overtime pay

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Mileage reimbursement
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Overtime
• Weekends as needed