Field Adjuster - Property Claims

Aviva; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

An insurance company is seeking a Field Adjuster for its Property Field Claims team, ideally from the Greater Toronto Area. The role involves conducting inspections, crafting estimates, and providing exceptional customer service. Qualified candidates should have 2+ years of experience in property insurance and proficiency in technology. The position offers a compelling rewards package including a competitive salary, bonus eligibility, and career development opportunities.

Benefits

Base compensation

Eligibility for annual bonus

Health benefits

Competitive vacation package

Employee wellness programs

Qualifications

• 2+ years experience as a Field adjuster handling Personal Lines and Commercial lines claims.
• Strong background in Property Insurance.
• Valid driver’s license.

Responsibilities

• Completes on site and/or virtual inspections of claims.
• Responsible for capturing the scope of damages and writing repair estimates.
• Investigate by meeting with insureds, third parties, and lawyers for information.

Skills

Field adjusting experience

Property Insurance knowledge

PC skills

Adaptability with technology

Job description

Overview

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are currently hiring for Field Adjusters to join our Property Field Claims team. This role will be home based and we are looking for adjusters in the Greater Toronto Area, ideally in Scarborough or Ajax.

Come join our team!

Responsibilities

• Completes on site and/or virtual inspections of personal and commercial claims
• Responsible for capturing the scope of damages and writing repair estimates to settle claims
• Reconciles and validates vendor estimates to ensure price and scope is appropriate
• Investigate by meeting with insureds, third parties, witnesses and lawyers in order to obtain facts and information
• Review facts, policy, technical reports, fire marshall reports, case law, and make decisions on coverage, value of the claim and negotiate/settle the claim accordingly
• Provide exemplary customer service and keep related parties informed of the claims status
• Responsible for data accuracy, issuance of payments to insureds, vendors and other insurance companies
• Assist during CATs within Canada
• Correspond with third parties, lawyers, insureds, brokers and individuals or companies who have an interest in the claim settlement

Qualifications

• 2+ years experience as a Field adjuster handling Personal Lines and Commercial lines claims
• Strong background in Property Insurance
• Preference given to a candidate with the ability to scope damages and prepare an estimate for repairs
• Good PC skills and adaptable using new technology
• Valid driver’s license

What you’ll get

• Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Outstanding Career Development opportunities.
• We’ll support your professional development education.
• Competitive vacation package with the option to purchase 5 extra days off per year
• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
• Corporate wellness programs to support our employees’ physical and mental health

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.