Experienced Crew Chief

Servpro Industries, Inc.; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restoration service provider in Southwestern Ontario is seeking an Experienced Crew Chief to manage production processes and ensure quality control. The role requires at least 1 year of experience in cleaning or restoration and includes coordinating team activities to enhance customer satisfaction. Candidates must possess a valid driver's license and a high school diploma or GED is preferred. Compensation ranges from $19.00 to $26.00 per hour, making this an attractive opportunity for motivated individuals.

Benefits

Competitive compensation

Qualifications

• Valid driver’s license required.
• At least 1 year of experience in cleaning, restoration, or construction necessary.
• IICRC certification is a plus but not required.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Communicate clear expectations to restoration technicians.
• Manage customer and client experience and overall satisfaction.

Skills

Experience in cleaning, restoration, or construction

Customer service skills

Team management

Problem-solving skills

Education

High school diploma/GED

Job description

SERVPRO of Elgin/Northwest Kane County is hiring an Experienced Crew Chief!

SERVPRO of Elgin/Northwest Kane County offers:

• Competitive compensation

As the front-line representative of the SERVPRO® brand, the Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues throughout the job cycle

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Compensation: $19.00 - $26.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.