End User Computing (EUC) Desktop Support

Zone IT Solutions; Southwestern Ontario; On-site; CAD 60,000 - 70,000; Full time

Job summary

A technology solutions provider seeks an experienced End User Computing Desktop Support Consultant in Southwestern Ontario, Canada. The role involves providing technical support in a fast-paced environment, diagnosing hardware and software issues, and using remote support tools. Candidates should have over 5 years of experience and possess strong knowledge of Windows operating systems and excellent communication skills. This is a full-time position with a focus on customer service.

Qualifications

• Minimum 5+ years of experience in a desktop support role.
• Strong knowledge of Windows operating systems, particularly Windows 10.
• Experience with hardware and software troubleshooting.
• Understanding of Active Directory and network protocols.

Responsibilities

• Provide technical support and assistance to end users.
• Diagnose and resolve hardware and software issues.
• Utilize remote troubleshooting tools.

Skills

Windows operating systems knowledge

Desktop hardware troubleshooting

Software troubleshooting

Active Directory knowledge

Remote desktop tools experience

Problem-solving skills

Customer service orientation

Communication skills

Job description

We are currently seeking an experienced and motivated End User Computing (EUC) Desktop Support Consultant. You will be responsible for providing technical support and assistance to end users in a fast-paced environment.

Responsibilities

• Minimum 5+ years of experience in a full-time desktop support role.
• Strong knowledge of Windows operating systems, including Windows 10.
• Experience with desktop hardware and software troubleshooting.
• Ability to diagnose and resolve hardware and software issues.
• Knowledge of Active Directory and network protocols.
• Good understanding of Microsoft Office Suite.
• Experience with remote desktop tools and remote troubleshooting.
• Excellent problem-solving skills.
• Strong written and verbal communication skills.
• Customer service-oriented mindset.
• Ability to multitask and manage priorities effectively.

Qualifications

• Minimum 5+ years of experience in a full-time desktop support role.
• Strong knowledge of Windows operating systems, including Windows 10.
• Experience with desktop hardware and software troubleshooting.
• Ability to diagnose and resolve hardware and software issues.
• Knowledge of Active Directory and network protocols.
• Good understanding of Microsoft Office Suite.
• Experience with remote desktop tools and remote troubleshooting.
• Excellent problem-solving skills.
• Strong written and verbal communication skills.
• Customer service-oriented mindset.
• Ability to multitask and manage priorities effectively.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [e-mail] or contact us at 0434189909

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Equal Opportunity

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.