Education and Training Lead

Mondelēz International; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading snack company based in Toronto is searching for a Training Specialist to oversee and enhance training for its Scarborough plant. In this role, you will develop training programs and ensure compliance with safety and quality standards. Ideal candidates will have a Bachelor's degree, project management experience, and demonstrate exceptional tech skills. This position requires flexibility with working hours, as training may be needed across all shifts. The company values diversity and offers a welcoming atmosphere for all employees.

Qualifications

• Practical experience in managing Training Systems and Methods.
• Experience in establishing capability building systems from scratch.
• Ability to manage projects and anticipate roadblocks.

Responsibilities

• Create and manage training systems for the Scarborough plant.
• Develop and implement plant orientation and agency staff training.
• Track capability improvement and provide daily updates.

Skills

Project Management

Tech-savviness

Interpersonal Skills

Excellent Communication

Flexibility

Dealing with Ambiguity

Education

Bachelor's degree

Tools

Integrated Lean 6 Sigma

Job description

Are You Ready to Make It Happen at Mondel\u00e9z International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondel\u00e9z International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondel\u00e9z International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

Responsibilities

• In this role you will create a capability building system for the Scarborough plant, with digitalization of training activities, and making sure that all necessary tools are available for all plant functions and pillars: skill assessment and certification process in place, will develop and document training programs, develop trainer identification, SMEs and certification process, and build training within the plant to support both self-directed learning and knowledge transfer processes.

• Your responsibilities will include development and implementation of the plant orientation and temporary agency staff training, as well as training for plant’s engineering projects.

• You will need to make capability improvement trackable by the managers and all colleagues on a daily basis with opportunities to adjust as required.

• You will lead an E&T pillar at the plant, build all necessary work processes, and provide support to other pillars of the plant in order to irradicate losses due to skills, via utilizing NA E&T experience and CBAs, and building own best practices.

• This position requires you to be fully responsible for maintenance and documenting all compliance training of the plant to be available and tracked on time and in full: HSE, Quality, HR, etc

• You will support Front line leadership program (Ignite) for all on site FLLs – work in close collaboration with other E&T leaders and PLs to align, unify and simplify approaches to capability building within Canada MSC.

• Other responsibilities, based on current and future business requirements.

Requirements:

• Bachelor's degree is required.

• Practical Knowledge of management of Training Systems and Methods at manufacturing sites – preferable experience of setting capability building system from 0.

• Project Management – can set objectives and goals; break project down into steps; anticipate and adjust for roadblocks; measure performance against goals

• Extremely tech-savy – able to set up digital training solutions for the plant, using available software and devices; able to create vivid, simple, customer-oriented and user-friendly trackers, presentation and training materials

• Flexibility in working hours – we are 24/7 facility, and training and coaching is required for colleagues in all shifts. Working hours can vary and require presence on site during weekends (limited).

• Dealing with Ambiguity – can comfortably handle risk and uncertainty; deals effectively with change and shifts gears appropriately, can multitask effectively

• Interpersonal Savvy – be able to relate well to all kinds of people in organization; build and leverage relationships and diffuse high-tension situations effectively

• Excellent Communication Skills (Written & Oral) – able to develop and cascade information through variety of training material and through in-person sessions to all level of the plant

• Knowledge of Integrated Lean 6 Sigma is a big plus

No Relocation support available

Business Unit Summary

With several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.

Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.

Job Type

Regular Service Operations (Delivery) Global Business Services