Dynamics 365 Admin (CE)

Yoush Consulting; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A consulting firm in Toronto is seeking an experienced D365 System Administrator to manage the analysis, configuration, and maintenance of Microsoft Dynamics 365 Customer Engagement. Candidates should have over 3 years of experience and in-depth knowledge of D365 CE, Power Platform, and Microsoft Azure. Responsibilities include troubleshooting, vendor management, and ensuring compliance with IT policies. This position offers an opportunity to work with cutting-edge technologies in a dynamic environment.

Qualifications

• 3+ years experience as a D365 System Administrator with knowledge of Dynamics Customer Engagement (CE).
• Deep knowledge of Microsoft Dynamics D365 CE module.
• Familiar with Azure API technologies (APIM) & Postman.

Responsibilities

• Responsible for the analysis, configuration, and maintenance of the Microsoft Dynamics 365 CE module.
• Create and maintain D365 CE and PO environments.
• Coordinate vendor management activities.

Skills

Troubleshooting skills

Strong organizational skills

Tools

Microsoft Dynamics 365 CE

Power Platform

Microsoft Azure

Azure DevOps

Power BI

Job description

Welcometo Yoush Consulting. Are you an independent IT Consultant, or do youwish to become one?

Must have 3+ years experience as a D365 System Administrator with knowledge of Dynamics Customer Engagement (CE).

The D365 Administrator will beresponsible for the analysis, configuration, and maintenance of the MicrosoftDynamics 365 CE module .

The ideal candidate will know the entire D365 system, backend storage services, configuration, security,reporting, ISV, any custom development, data integrations, and any deviceintegration. Additional areas of responsibility may include gathering anddefining use requirements, user support related to the application.

• Troubleshootingskills - advanced level required to troubleshoot the solution across both CE and PO
• Mustbe able to help coordinate vendor management activities
• Createand Maintain D365 CE and PO Environments
• Createand Maintain D365 Batch Jobs.
• Createand Maintain D365 Indexes.
• Createand Maintain D365 CE Security Roles.
• Managingthe code and data movement between environments. Collaborate with Developers,Integrators, and Business Partners for System Enhancement and upgrades.
• Continuemonitoring & fine - tuning performance for D365 instances.
• Help the team ensure compliance with IT policies and procedures.
• Managingthe security component related to Environment setup.
• Strongorganizational skills and ability to handle multiple simultaneous tasks.
• Manageand maintain system integrations with other internal and external systems
• Assistingwith reviewing the architecture, and plans and monitoring the execution of testing

Requirements

• Deep knowledge of Microsoft DynamicsD365 CE module
• DeepUnderstanding of Microsoft One Dynamics One Platform Vision and Cross-AppScenarios
• Experiencewith Power Platform and Microsoft Azure (Azure Service Bus, Logic App, AzureFunction, Event Grid, Azure SQL Server, Azure Data Lake, Messaging technologiesPowerApps, Power Automate, etc.)
• Familiarwith Power BI Reporting, Azure Active Directory, Azure Data Lake, MicrosoftFabric, Synapse Link for Dataverse
• Familiarwith Azure DevOps
• Familiarwith all phases of D365 PO and CE software development life cycle using acombination of Azure DevOps, and Power Platform Admin Center.
• Familiarwith Communication Services (SOAP REST, XML, JSON, EDI)
• Familiarwith Version Control (Azure DevOps, GIT, TFVS)
• Familiarwith Azure API technologies (APIM) & Postman