Donor Data & Gift Operations Lead

Ottawa Food Bank; Ottawa; On-site; CAD 81,000 - 103,000; Full time

Job summary

A leading food support organization in Ottawa is seeking a Manager, Data & Donor Operations to provide strategic leadership in donor data management and gift processing. The role involves overseeing a small team and ensures efficient, accurate, and donor-centered workflows. The ideal candidate has 8+ years of nonprofit experience and advanced proficiency with relevant data management tools. This full-time permanent position offers a competitive salary and the opportunity to significantly impact community services.

Qualifications

• 8+ years of experience in nonprofit operations and donor database management.
• 3–5 years of leadership experience managing teams.
• Advanced proficiency in Raiser’s Edge and data management tools.

Responsibilities

• Lead donor data management and gift processing activities.
• Ensure efficiency and accuracy in workflows.
• Collaborate with Finance on reconciliation of donation revenue.

Skills

Gift processing expertise

Donor data management

Communication skills

Project management

Analytical skills

Education

Bachelor's degree in related field

Tools

Raiser’s Edge

Power BI

Job description

A leading food support organization in Ottawa is seeking a Manager, Data & Donor Operations to provide strategic leadership in donor data management and gift processing. The role involves overseeing a small team and ensures efficient, accurate, and donor-centered workflows. The ideal candidate has 8+ years of nonprofit experience and advanced proficiency with relevant data management tools. This full-time permanent position offers a competitive salary and the opportunity to significantly impact community services.