Director, Productivity & Business Applications

Sherweb; Montreal; Hybrid; CAD 125,000 - 150,000; Full time

Job summary

A leading IT solutions provider is seeking a Director of Productivity & Business Applications to lead product strategy execution. This role requires significant experience in IT, product management, and strong English communication skills to support international clients. Competitive salary and hybrid work model offered.

Benefits

Friendly and diverse work culture

Annual salary review based on performance

Flexible benefits plan

Monthly home internet allowance

Qualifications

• 7 years of experience in product management or similar role.
• Minimum of 10 years in the information technology industry.
• Minimum of 5 years experience with Partner and Channel MSP and Microsoft Partner Ecosystem.

Responsibilities

• Lead the execution of the product strategy for productivity applications.
• Develop the go-to-market strategy including marketing/sales action plan.
• Engage with customers to understand their needs and ensure satisfaction.

Skills

Product Management

Relationship Building

Market Analysis

Project Management

Sales Tools Creation

Education

Bachelor’s degree in Business Administration or related field

Master’s degree in a relevant field (preferred)

Tools

MS Office

Microsoft 365

Dynamics 365

Google Workspace

Job description

Director, Productivity & Business Applications

Location: Hybrid (Quebec greater Montreal and / or Eastern Townships preferred)

Overview

We’re on a mission to simplify business IT with cutting-edge cloud solutions—so our customers can focus on what truly matters. Learn more about how we innovate at sherweb.com / about.

Responsibilities

• Lead the execution of the product strategy for the productivity practice (Microsoft 365, Google Workspace, Hosted Exchange) and business applications (Dynamics 365, QuickHelp, Nimble, Letsignit, signNow, SyncMonkey, QuickBooks Online, etc.).
• Build and maintain strong relationships with software vendors. Understand their offerings, processes, billing, channel approach, negotiate terms (incl. NFRs), required certifications.
• Manage and / or work closely with a team of Product Manager(s).
• Develop the go-to-market strategy including marketing / sales action plan and the communication strategy.
• Lead all relevant executive relationships with Microsoft and other SaaS vendors.
• Negotiate vendor funding programs and lead their execution to maximise outcomes.
• Ensure the creation of sales tools and marketing documents for the partner and reseller audience.
• Engage with customers (partners / retail) to understand their needs, gather feedback, and ensure customer satisfaction.
• Prepare sales quotes in close collaboration with sales, pre-sales and various technical teams.
• Collect and analyze market data to orient marketing strategies and partner offers.
• Participate in the development and proposition of promotions to clients.
• Analyze sales results periodically and for launches or specific promotional activities.
• Participate in setting customer satisfaction objectives and establish priorities to achieve them.
• Contribute to product training sessions (internal and external).
• Work with development, operations, sales, marketing and technical support teams to guarantee product success in the market.
• Perform other tasks as the company evolves.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Computer or Software Engineering.
• Master’s degree in a relevant field (preferred).
• 7 years of experience in product management or similar role.
• Minimum of 10 years in a role in the information technology industry.
• Several years of experience in personnel management and management of technical operations.
• Minimum of 5 years experience with Partner, Channel MSP and Microsoft Partner Ecosystem.
• Mastery of English, written and spoken.
• Solid experience in managing a product portfolio.
• Excellent knowledge of MS Office, M365, Copilot, Google Workspace, Hosted Exchange and Dynamics 365.
• Certification in product management; Microsoft certification is considered an asset.

Benefits Of Working At Sherweb

• Friendly and diverse work culture with inclusion and equality at the heart of our actions.
• State-of-the-art technology and tools.
• Results-oriented culture with recognition for talent, action, and innovative thinking.
• Annual salary review based on performance.
• Generous and caring colleagues from diverse backgrounds.

Compensation & Perks

• Base salary ranging from $125,000 to $150,000.
• Vacation time that considers prior experience.
• Advanced paid hours to recharge (holidays and personal days).
• Flexible benefits plan and flexible savings fund options.
• Monthly home internet allowance.

Growth & Development

• Career path with opportunities to learn and grow.
• Open, honest communication with your direct manager to support development.
• Initial and on-the-job training opportunities and tools to track progress.

Last but not least: “Sherweblife” — a rich calendar of activities that bring us together virtually and in person throughout the year.

At Sherweb, we believe in pay transparency and fairness. The salary range provided is an indication of typical compensation; final packages are tailored to reflect qualifications and expertise.

Reasons for the requirement of English: Sherweb has international customers and fluency in English is essential for service delivery. The main tasks require written and oral communication with an English-speaking clientele.

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• IT Services and IT Consulting

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