Director, Product Operations

Epic Games; Montreal; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading video game company based in Montreal is seeking a Director of Product Operations to streamline processes and enhance cross-functional collaboration. The ideal candidate will possess strong organizational and analytical skills, with experience in product management and a background in Computer Graphics or Videogames. You will help facilitate decision-making and implement efficiency projects. This position offers comprehensive benefits and a collaborative work environment.

Benefits

100% paid benefits for employees and dependents

Retirement savings plan with competitive employer match

Robust mental well-being program

Qualifications

• Past experience dealing with a wide variety of disciplines.
• Past experience streamlining processes.
• Experience with Computer Graphics and 3D; Videogames a plus.

Responsibilities

• Define and implement repeatable processes and ensure they are executed.
• Serve as the connective tissue between Product, Marketing, and other departments.
• Run projects that impact product organization efficiency and alignment.

Skills

Understanding of product management

Strong organizational skills

Strong analytical skills

Excellent communication skills

International experience

Job description

WHAT MAKES US EPIC?

At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.

Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.

UNREAL INDUSTRY SOLUTIONS What We Do

Epic’s Unreal Engine is used to create many of the world’s most successful video games and is widely adopted across industries such as film and television, broadcast and live events, automotive, architecture, retail, fashion, and simulation. Our ecosystem of tools, content, services, and marketplaces is driving innovation in entertainment, product design and visualization, digital twin simulation, and immersive consumer experiences.

What You'll Do

As the Director of Product Operations, you’ll partner directly with the VP of Product & Programming for the Unreal Ecosystem, acting as a right-hand. This is a hybrid Chief of Staff/Product Operations role focused on reducing operational drag, improving cross-functional flow, and giving product teams the structure and clarity to move fast.

In this role, you will

• Build Scalable Systems - Define and implement repeatable processes: roadmaps planning, evergreen decks update, SKO prep, GTM, etc. and ensure these are being executed - Ensure product teams have the right tooling / frameworks / workflows and that they are being utilized effectively - Create tracking frameworks for product metrics such as usage, satisfaction, customer insights, etc.
• Orchestrate Cross-Functional Flow - Serve as the connective tissue between Product, Marketing, Customer Success, Business Development, etc. - Organize and deliver regular updates on product initiatives, performance metrics, and project status to stakeholders - Support product leadership in the organization of team events - Facilitate decision making by gathering analysis, research, and recommendations
• Drive Strategic Ops - Run projects that impact product org efficiency and alignment - Lead planning and executive review prep alongside product leadership; summarize feedback and action items gathered during the review session - Surface insights and bottlenecks and propose fixes proactively

What we're looking for

• Understanding of product management
• Past experience dealing with wide variety of disciplines
• Strong organizational skills and past experience streamlining processes
• Experience with Computer Graphics and 3D; Videogames a plus
• Strong analytical skills and strategic thinking; Past experience at a top consulting firm a plus
• Excellent communication skills
• International experience or experience in a global organization

This role is open to multiple locations in North America (excluding CA, NY, & WA).

EPIC JOB + EPIC BENEFITS = EPIC LIFE

We pay 100% for benefits for both employees and dependents and offer coverage for supplemental medical, dental, vision, critical illness, telemedicine, Life and AD&D, long term disability insurance as well as weekly indemnity (short term disability) and a retirement savings plan with a competitive employer match. In addition to the EAP (employee assistance program), we also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.

ABOUT US

Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.

Like what you hear? Come be a part of something Epic!

Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.

Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.