Director of Global Client Operations

Bill Gosling Outsourcing; Barrie; On-site; CAD 80,000 - 110,000; Full time

Job summary

A global outsourcing leader in Barrie, Ontario, is seeking a Director of Operations to oversee multiple client groups and drive operational success. This role involves strategic planning, fostering client relationships, and motivating teams. Ideal candidates will have substantial experience in operations management and a commitment to promoting a diverse and inclusive workplace. The company focuses on growth opportunities and a team-oriented culture, offering comprehensive training and a rewarding work environment.

Benefits

Growth opportunities

Comprehensive training

Team-oriented culture

Diversity & Inclusion initiatives

Social engagement activities

State-of-the-art offices

Qualifications

• 5 years experience in an Operations Manager role or equivalent external experience.
• Must possess relevant collection/trace licenses for applicable jurisdictions if required.

Responsibilities

• Create and ensure Company vision and core values are integrated into operational strategies.
• Manage productivity of multiple P-and-L groups.
• Develop strong client relationships according to company policies.
• Motivate staff through established incentive programs.

Skills

Leadership

Client relationship management

Strategic planning

Performance management

Education

High School Diploma or equivalent

2 years post-secondary education (preferred for some regions)

Job description

A global outsourcing leader in Barrie, Ontario, is seeking a Director of Operations to oversee multiple client groups and drive operational success. This role involves strategic planning, fostering client relationships, and motivating teams. Ideal candidates will have substantial experience in operations management and a commitment to promoting a diverse and inclusive workplace. The company focuses on growth opportunities and a team-oriented culture, offering comprehensive training and a rewarding work environment.