Director, Governance & Capacity Planning

Bond Brand Loyalty; Toronto; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading consulting firm in Toronto is seeking a Director, Governance & Capacity Planning to enhance project delivery processes. This strategic role involves leading project governance, capacity planning, and resource management while mentoring a team. Ideal candidates will have significant experience in project management methodologies and a Bachelor’s degree. The company embraces diversity and encourages applications from underrepresented groups.

Benefits

Diverse workplace

Great Place to Work recognition

Opportunities for professional growth

Qualifications

• 10+ years of progressive experience in project, program, or portfolio management.
• Proven experience in capacity planning and resource management at an enterprise level.
• Strong knowledge of project management methodologies and tools.

Responsibilities

• Lead the development and enforcement of standardized project management frameworks.
• Analyze current and future resource needs across all active and planned projects.
• Lead and mentor an indirect team of project and program managers.

Skills

Project Management

Capacity Planning

Stakeholder Engagement

Leadership

Communication

Education

Bachelor’s degree

Tools

MS Dynamics

MS Project

Job description

Overview

We are seeking a strategic and results-driven Director, Governance & Capacity Planning to lead the governance, execution, and continuous improvement of our project delivery processes across the organization. This role will be instrumental in driving Bond-wide adoption of standardized project management methodologies, ensuring alignment with business goals, and optimizing resource allocation through robust capacity planning.

Responsibilities

• Project Governance & Methodology
  
  
  
  • Lead the development, implementation, and enforcement of standardized project management frameworks (e.g., PMP, Agile, Scrum) across all departments.
  
  
  • Ensure consistent application of project delivery processes and tools across the organization.
  
  
  • Establish and monitor KPIs to measure project performance, compliance, and delivery success.
  
  
  
  


• Capacity Planning & Resource Management
  
  
  
  • Analyze current and future resource needs across all active and planned projects.
  
  
  • Develop and maintain capacity planning models to optimize workforce utilization and project staffing.
  
  
  • Collaborate with department heads to forecast demand and align resources with strategic priorities.
  
  
  
  


• Leadership & Stakeholder Engagement
  
  
  
  • Lead and mentor an indirect team of project and program managers, fostering a culture of accountability and continuous improvement.
  
  
  • Serve as a key liaison between executive leadership and project teams to ensure transparency and alignment.
  
  
  • Facilitate cross-functional collaboration to resolve resource conflicts and prioritize initiatives.
  
  
  
  


• Portfolio Oversight
  
  
  
  • Oversee the organization’s project portfolio, ensuring alignment with strategic objectives and efficient execution.
  
  
  • Provide regular reporting and insights to senior leadership on project status, risks, and resource utilization.
  
  
  
  

Qualifications

• Bachelor’s degree in Business, Management, Engineering, or a related field.


• 10+ years of progressive experience in project, program, or portfolio management.


• Proven experience in capacity planning and resource management at an enterprise level.


• Strong knowledge of project management methodologies and tools.


• Certifications required: PMP (Project Management Professional), Scrum Master and / or Agile certifications.


• Exceptional leadership, communication, and stakeholder management skills.


• Proficiency with project management and capacity planning tools. Experience with MS Dynamics modules and MS Project an asset.

Preferred Attributes

• Experience in a matrixed or multi-site organization.


• Ability to drive change and influence at all levels of the organization.


• Strong analytical and problem-solving skills with a data-driven mindset.

Bond is proudly recognized as a Great Place to Work and Best Managed Company. We’re 800(ish) people working tirelessly together to make the world a more loyal place. You’ll be joining a hyper-talented team with a galaxy of skill sets ranging from research to creative to digital and beyond. You’ll have an excellent opportunity to grow, learn and make an impact as we tackle some of our client’s biggest business challenges.

At Bond, we are proud to be a diverse organization, and we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly create equal opportunity and positive employment experiences for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and people with intersectional identities.

Please connect with our People & Values team should you require any accommodation.