Director, Global Solutions

RBC; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading Canadian bank is seeking a Product Manager for its trade finance portfolio in Toronto. The role includes managing P&L, developing product strategies, and enhancing client relationships. Ideal candidates will have extensive trade finance experience and strong leadership skills. This is a full-time opportunity within a dynamic team that values innovation and client service.

Benefits

Dynamic and collaborative work environment

Opportunities for challenging work

Ability to make a lasting impact

Qualifications

• Demonstrated business acumen and strategic insight.
• Experience in managing client relationships.
• Ability to drive product improvements and innovation.

Responsibilities

• Run the product like a business managing P&L.
• Ensure effective management of product life-cycles.
• Identify opportunities for innovation and implement product improvements.

Skills

Trade Finance product knowledge

Effective communication

Analytical skills

Commercial Banking sales management

Risk management

Strategic thinking

Education

MBA or University degree

Job description

Overview

Job Description

This position is on the Global Solutions product team with 2 direct reports. It is a product management position with broad responsibilities that cover all P&L aspects for core trade finance. In this portfolio are Import Letters of Credit, Export Letters of Credit (including advising, confirming and discounting), Documentary Collections and other variations RBC uses to support its aspiring global clients.

The trade finance business is critically important to Commercial Banking success and this leadership role will provide the incumbent with an opportunity to lead the strategic direction, marketing mix (4 Ps) and overall risk of the product. To achieve a competitive offer and great financial performance you will develop relationships with foreign Banks and internal partners to grow the business in a scalable way and manage all related processes. You will also develop a deep understanding of international banking.

It is important to point out that with the acquisition of HSBC in March 2024, integration and the strategic approach for this business going forward will be an important focus.

What will you do?

• Run the product like a business, you are accountable for the Product Profit and Loss (e.g. revenue, expenses, profitability).
• Set, manage and monitor business performance against Key Performance Indicators (KPIs) for your portfolio.
• Ensure effective management of each product through its life-cycle to capture its full business, market and profitability potential. This includes responsibility and accountability for effective management of the total end-to-end product delivery and customer-service support processes and related costs.
• Drive improvements to products through use of data and related analysis/insight.
• Identify opportunities for innovation, conduct feasibility and business cases to persuade stakeholders and decision makers to invest.
• Lead the implementation of key product improvements, large and small. Monitor performance of the changes and adjust course as required.
• Develop and maintain a product roadmap that outlines planned / prioritized improvements across time. Work with key relationships to raise awareness and gain support.
• Establish and update product pricing through understanding of cost allocations and competitive benchmarking.
• Automate, digitize and improve the client experience. Use key levers to reduce costs while minimizing adverse impact.
• Participate in broader Enterprise efforts to improve banking capabilities and manage risk for RBC clients.
• Develop and maintain key relationships (functional partners, IT, vendors etc.).
• Support, educate and enable our sales teams (Trade specialists, Account Managers, Associate Account Managers etc.).
• Understand, mitigate and anticipate portfolio risks. Conduct risk assessments (Canadian Banking Risk Assessments, Supplier risk Assessments and other risk assessments) to document risks.
• Build solutions and processes that protect our clients and the Bank. Ensure the product line is compliant with all regulations (e.g. AML, Cross border, Country). Minimize impact to clients and sales force wherever possible.

What do you need to succeed?

Must have:

• Trade Finance product knowledge and experience
• Keen interest and knowledge of international business
• A leader who is decisive and self-directed. Gets things done, from small to the large projects through positive, cross-functional collaboration
• Demonstrated business acumen, analytical skills, strategic thinking and insight. A data-driven leader
• Effective communication, facilitation and persuasion skills
• Commercial Banking sales practice management and client management
• Experience in successfully managing / growing business client relationships Familiarity with transaction banking systems
• Superior relationship management (RBC, client, foreign banks, compliance, GRM, etc.) sometimes in a sensitive, “time-boxed” environment
• Effective and balanced approach to risk management
• Strategic influencing skills - effectively develops, maintains and uses network to impact and influence to achieve goals/end results; adapts and works effectively within a variety of situations and with various groups
• Challenges status quo, communicates a compelling case for change, articulates the benefits of moving forward
• Proven team player

Nice to have:

• Product management
• Familiarity with data management and analytics
• MBA, University degree
• French and/or Other languages

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work

Job Skills
Accountability, Analytical Thinking, Anti-Money Laundering (AML), Banking Products, Conceptual Thinking, Conflict Management, Emotional Intelligence, High Impact Communication, Influence, Inspiring, International Banking Services, Managing Ambiguity, Organizational Leadership, Pricing Models, Product Management Leadership, Quantitative Methods, Risk Control, Strategic Thinking, Trade Financing, Wholesale Banking

Additional Job Details

Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W: TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-09-26

Application Deadline: 2025-10-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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