Director, Credit Strategy & Client Solutions

BMO Financial Group; Vancouver; On-site; CAD 86,000 - 160,000; Full time

Job summary

A leading financial services provider in Vancouver seeks a professional to lead business development and enhance client service. The role requires 7+ years of relevant experience, focusing on improving service delivery, developing operational improvements, and ensuring regulatory compliance. Ideal candidates should have a strong background in client relationship management and a bachelor's degree in business or finance. This position offers a competitive salary range and comprehensive benefits package.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Qualifications

• 7+ years of relevant experience in Client Relationship, Financial Services or Service Excellence preferred.
• Education, experience, and industry knowledge required.

Responsibilities

• Leads and executes business development plans to achieve goals.
• Develops solutions for customer issues by engaging internal stakeholders.
• Collaborates to implement processes that meet client expectations.

Skills

Client Relationship

Project Management

Stakeholder Management

Regulatory Compliance

Change Management

Problem-Solving

Education

Bachelor’s degree in Business Administration, Finance or Marketing

Job description

A leading financial services provider in Vancouver seeks a professional to lead business development and enhance client service. The role requires 7+ years of relevant experience, focusing on improving service delivery, developing operational improvements, and ensuring regulatory compliance. Ideal candidates should have a strong background in client relationship management and a bachelor's degree in business or finance. This position offers a competitive salary range and comprehensive benefits package.