Digital Program Manager - Business (15-Month Contract)

Canadian Tire Corporation; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A well-known Canadian retail company is seeking a Manager of Digital Integration to oversee digital initiatives and manage a significant capital portfolio. This role requires 5+ years of experience in program management, strong stakeholder management skills, and a university degree. The successful candidate will drive digital transformation and ensure effective execution of projects within the organization.

Benefits

Competitive salaries

Store discounts

Supported learning programs

Retirement and savings programs

Mental health benefits

Qualifications

• 5+ years of experience in program/project management, preferably within a Digital or technology-focused environment.
• Experience handling large budgets.
• Proven track record in change management and adoption of new processes.

Responsibilities

• Drive omni-channel value across the organization.
• Manage a significant digital capital portfolio.
• Coordinate with various Business and IT stakeholders.

Skills

Stakeholder management

Change management

Organizational skills

Communication skills

Education

University degree in Business Administration or related field

Job description

What You Will Do

We are seeking a Manager of Digital Integration to drive omni-channel value across our organization. In this role, you will be responsible for ensuring the successful execution of True North Digital initiatives by managing a significant capital portfolio and coordinating with various Business and IT stakeholders to achieve strategic objectives. Your expertise will be crucial in accelerating delivery outcomes, managing risks, and leading change management efforts to support our digital transformation while also running the business.

Digital Program Management

Aligned to True North initiatives such as Digital Experience Drivers and Digital Value Activation (DVA)

• Work closely with Product Owners to accelerate delivery to outcomes.
• Lead VP Steering Committees and Executive Councils; prepare agendas, collect and prepare timely content for Business & IT updates, take minutes and manage take-aways
• Manage TMO Initiative roadmaps and milestones with Initiative Owner; manage cross-functional inputs, highlight dependencies, and comments
• Streamline stakeholder communication, decision-making, and risk management.
• Support teams in change management and adoption of new ways of working across process and technology
• Facilitate monthly Digital Showcases to spotlight Digital work across the CCO, COO and CTO to promote the sharing cross-functional insights and awareness
• Support TMO value tracking and storylines, providing data points, commentary and explaining variances to KPIs as needed
• Act as a key connector of all True North initiatives driving Digital outcomes
• Closely partner with FP&A to track CBA performance and in-year value

Capital Portfolio Management

• Oversee a Digital capital portfolio across multiple project codes and Work Owners/Delivery Leads
• Conduct monthly actual and forecast review meetings with Business & IT teams
• Prepare and present monthly Executive Summaries for SLT
• Manage reforecasting storylines and governance
• Act as central Business point of contact for Digital initiatives as Portfolio Manager; liaison with PMO, TMO, and Finance
• Manage Planview – structure and lifecycle steps for Business
• Handle new funding requests at the portfolio level; coordinate trade-offs, prioritize value, manage SLT review and approval cycles

Digital Planning & Integration

• Provide support to the Digital SLT by developing digital storylines, ensuring alignment with overall business objectives and effectively communicating key digital initiatives.
• Assist in fostering and promoting a strong digital culture and performance mindset
• Serve as a versatile team player by backfilling for other team members during peak periods or absences

What You Bring

• University degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in program/project management, preferably within a Digital or technology-focused environment.
• Experience handling large budgets
• Expertise in stakeholder management, including leading executive-level committees and councils.
• Proven track record in change management and adoption of new processes or technologies.
• Exceptional organizational skills with an eye for detail.
• Excellent written and verbal communication skills.

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About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies.With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there’s a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.