Department Manager – Electrical, Plumbing & Garden Center

J.D. Irving, Limited; Conception Bay South; On-site; CAD 50,000 - 65,000; Full time

Job summary

A retail company located in Conception Bay South, Newfoundland and Labrador, is seeking a Department Manager to drive sales performance and operational excellence. This leadership role involves leading a team, executing merchandising plans, managing inventory, and ensuring exceptional customer experience. Candidates should demonstrate strong leadership skills in a retail setting, a passion for customer service, and have prior experience supervising teams. This position offers career progression opportunities to Assistant Manager roles.

Qualifications

• Proven ability to lead and motivate a team in a fast‑paced retail setting.
• Strong organizational and problem-solving skills with the ability to manage shifting priorities.
• Demonstrates a passion for customer service and a commitment to achieving sales goals.
• Previous experience in retail sales and team supervision is preferred.
• Product knowledge within the department is considered an asset.
• Ability to lift up to 55 lbs and stand for extended periods.
• CSA‑approved steel‑toed footwear is required while on shift.

Responsibilities

• Lead the department by setting the example in safety, customer service, and visual merchandising standards.
• Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
• Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
• Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
• Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
• Partner with the Assistant Manager to support store‑wide initiatives.

Skills

Team leadership in retail

Organizational skills

Customer service

Sales goal achievement

Problem-solving

Job description

A retail company located in Conception Bay South, Newfoundland and Labrador, is seeking a Department Manager to drive sales performance and operational excellence. This leadership role involves leading a team, executing merchandising plans, managing inventory, and ensuring exceptional customer experience. Candidates should demonstrate strong leadership skills in a retail setting, a passion for customer service, and have prior experience supervising teams. This position offers career progression opportunities to Assistant Manager roles.