Customer Service - Remote - 50k-60k / Year

Spade Recruiting; Remote; CAD 30,000 - 60,000; Full time

Job summary

A dynamic recruiting firm is seeking enthusiastic, self-driven individuals for client support roles. The position emphasizes outstanding service and product knowledge, managing incoming customer calls and distributing benefit enrollment materials. With a focus on career advancement and a healthy work-life balance, this role offers full training and the potential for bonuses. Work is 100% from home, providing a flexible environment for motivated individuals.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Career advancement opportunities

Full benefits after 3 months

Values a healthy work-life balance

Responsibilities

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls.
• Dispatch incoming customer phone calls.
• Accept customer calls and return customer.
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job description

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providingoutstanding service and product knowledge.

Duties

• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits

• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance