Customer Service Associate / Cashier

J.D. Irving, Limited; Fredericton; On-site; CAD 30,000 - 40,000; Full time

Job summary

A retail company in Fredericton is seeking Customer Service Associates to interact with customers and manage transactions efficiently. Candidates should possess strong mathematical and communication skills, with an orientation towards customer satisfaction. Responsibilities include processing transactions, providing excellent customer service, and maintaining an orderly checkout area. Experience as a Retail Cashier is considered an asset. Physical demands include standing for long periods and lifting up to 50 lbs.

Qualifications

• Ability to work independently in a fast-paced environment.
• Experience as a Retail Cashier is an asset.
• Able to handle moderate physical demands.

Responsibilities

• Process customer transactions, sales, and refunds.
• Provide excellent customer service.
• Maintain front end department merchandise.

Skills

Strong mathematical skills

Basic computer system knowledge

Customer satisfaction-oriented

Strong communication skills

Time management skills

Problem-solving

Decision making

Tools

D365

Job description

Customer Service Associates are responsible for interacting with customers and managing all transactions efficiently and accurately while working with our computerized system.

Qualifications

• Strong mathematical skills and basic computer system knowledge
• Ability to work independently in a fast-paced environment
• Customer satisfaction-oriented
• Strong communication and time management skills
• Problem solving and decision making
• Experience as a Retail Cashier is an asset
• Ability to handlemoderate physical demands: standing for4 hours, liftmedium size merchandise if required up to 50 lbs.

Responsibilities

• Process customer transactions, sales, and refunds through cash registers
• Operate scanners and credit card/debit card terminals
• Provide excellent customer service
• Collect payments and bag purchases for customers
• Keep the checkout area clean and orderly
• Maintain front end department merchandise
• Answering front desk phone and directing calls
• Assist other departments and functions as required
• Able to learn and operate the applicable computer system (D365) used to process orders