Customer Service Agent - Remote Work

srecruiting; Remote; CAD 30,000 - 60,000; Full time

Job summary

A company specializing in customer service is seeking a Customer Service Agent for remote work. This role offers 100% virtual work from home and focuses on client satisfaction through effective communication. Ideal candidates will communicate well, adapt to situations, and possess a strong work ethic. Company offers training, flexible scheduling, and opportunities for career growth. Candidates must be enthusiastic and friendly team players committed to helping families.

Benefits

Flexible schedule

100% virtual work

Rapid career growth opportunities

Energetic team culture

Qualifications

• No industry experience required; training provided.
• Strong ability to work both independently and in a team.
• Motivated and enthusiastic team player.

Responsibilities

• Call and receive calls to ensure client satisfaction.
• Schedule appointments with clients for services.
• Advising clients on products and packages virtually.
• Complete applications and provide management training.
• Attend ongoing training sessions.

Skills

Excellent communication skills

Active listening

Problem-solving

Ability to learn and adapt

Strong work ethic

Job description

About the job Customer Service Agent - Remote Work

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.