Customer Service Agent - Hybrid

Tait Communications; Dartmouth; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

A 24/7 answering service is seeking enthusiastic Customer Service Agents in Dartmouth. Ideal candidates will excel in communication, have a keen attention to detail, and a positive attitude. Responsibilities include providing stellar support by accurately handling messages and calls. The role offers $18.50/hr compensation, a reliable 4-day work week, hybrid flexibility after training, and full benefits. Join a company committed to a friendly, no-pressure service environment.

Benefits

Compensation: $18.50/hr

Reliable 4-day work week

Medical, dental, vision benefits

RRSP matching

No sales, just service

Qualifications

• Enthusiastic communicator with keen attention to detail.
• Fast learner dedicated to providing exceptional service.

Responsibilities

• Provide stellar support and accurately handle messages and calls.

Skills

Excellent communication skills

Strong attention to detail

Proficiency with data entry

Positive attitude

Customer service experience

Job description

Join TigerTel as a Customer Service Agent!

Location: Dartmouth, ND

Are you an enthusiastic communicator with a keen eye for detail? TigerTel is a 24/7 answering service for commercial and medical clients, and we're looking for Customer Service Agents to join our growing team in Dartmouth. We are seeking team members who are passionate about building a lasting career and a stable future!

In this role, you'll be the voice of our clients, providing stellar support and accurately handling messages and calls.

Perks of the Job:

• Compensation: $18.50/hr
• Work-Life Balance: Enjoy a reliable 4-day work week
• Hybrid Flexibility: After your first 30 days of in‑office training, you'll switch to a hybrid model of 2 days in‑office, 2 days remote. We provide all necessary equipment; you just need a reliable wired internet connection.
• Full Benefits: Medical, dental, vision, paid time off, and RRSP matching.
• No Sales, Just Service! Our focus is purely on providing top‑notch customer support in a friendly, no‑pressure environment.

What We're Looking For:

• Excellent communication skills with strong attention to detail.
• Proficiency with data entry.
• A positive, can‑do attitude.
• Fast learners dedicated to providing exceptional service.
• Bonus points if you have previous customer service experience!

TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.