Customer Sales Representative

Midas - Edmonton 5392; Edmonton; On-site; CAD 40,000 - 50,000; Full time

Job summary

An automotive service provider is looking for a Customer Sales Representative in Edmonton. The role focuses on optimizing retail sales while delivering exceptional customer service. The ideal candidate will have automotive knowledge, excellent communication skills, and the ability to work a flexible schedule, including weekends. This position offers a competitive salary and various performance-based bonuses.

Benefits

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Qualifications

• Must have at least 1 year of experience in the automotive industry.
• Ability to maintain a valid driver’s license.

Responsibilities

• Drive optimization of retail sales and profitability.
• Develop and present estimates to customers.
• Ensure superior customer service and satisfaction.

Skills

General automotive knowledge

Excellent customer service skills

Good communication skills

Flexibility to work weekends

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through Provincial & Federal Certifications and/or years of automotive repair experience. We are looking for an energetic and outgoing personality that inspires confidence and trust. The successful candidate will be self-driven and motivated to succeed, they will use all Midas core process's and policies and value integrity and honesty over everything else.

Responsibilities

• Act as an excellent customer service ambassador by increasing customer loyalty, being the face of the company, greeting all customers, meeting their needs and performing high quality sales.
• Perform sales through continuously creating sale opportunities to reach goals; such as, giving our customers advice on products and services or utilizing promotions.
• Ensure that communication between the customer and all post‑sales follow‑ups are met and up to date; such as, delivery status and deadlines.
• Participate in inventory management and receiving goods.
• Ensure that the visual presentation and cleanliness of the store are met at all times.

Duties

The Customer Sales Representative drives optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Deliver superior customer service while listening and consulting customers
• Contributing to the effectiveness of peers to promote success
• Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
• Maximize the safety and well‑being of the shop employees and to be a good corporate citizen in the communities within which the shop operates

Qualifications

• General automotive knowledge
• 1 year experience in the automotive industry
• Excellent customer service skills
• Good communication skills
• Valid driver’s license
• Ability to work a flexible schedule including weekends.