Customer Experience & Logistics Retail Associate

Purolator Inc.; Vernon; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading logistics provider in Vernon is seeking a customer service representative to support customers with inquiries and shipping details. The ideal candidate will have strong communication skills and the ability to solve problems effectively. Responsibilities include handling customer complaints, working with various teams, and ensuring a high level of customer satisfaction. Flexibility in working hours is required, and the position may involve lifting and standing for extended periods. Apply now to join a committed team.

Qualifications

• 3-12 months of experience in customer service or retail is preferred.
• Strong written and oral communication skills.
• Ability to work both independently and in a team.

Responsibilities

• Serve customers courteously in person and over the phone.
• Handle customer complaints and inquiries.
• Collaborate with management and drivers to resolve issues.

Skills

Positive communication skills

Customer service skills

Problem-solving abilities

Reliability

Ability to lift 70 lbs

Job description

A leading logistics provider in Vernon is seeking a customer service representative to support customers with inquiries and shipping details. The ideal candidate will have strong communication skills and the ability to solve problems effectively. Responsibilities include handling customer complaints, working with various teams, and ensuring a high level of customer satisfaction. Flexibility in working hours is required, and the position may involve lifting and standing for extended periods. Apply now to join a committed team.