Customer Banking Advisor: Personal Service & Solutions

BMO Financial Group; Toronto; On-site; CAD 34,000 - 48,000; Full time

Job summary

A leading financial institution in Toronto seeks a Customer Service Representative to deliver exceptional service and support to customers. The role involves identifying customer needs, processing transactions, and providing advice on banking services. Ideal candidates possess strong interpersonal skills and a post-secondary degree. Offering a salary range of $34,750.00 - $47,250.00, with comprehensive benefits and incentives for performance. Join a team dedicated to making a positive impact in the community.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• Highly skilled at helping people with digital applications.
• Strong interpersonal skills to build rapport with customers.

Responsibilities

• Delivers exceptional service to customers and identifies their needs.
• Supports customer requests for banking services and handles transactions.
• Engages customers in needs-based conversations to identify opportunities.

Skills

Customer service orientation

Communication skills

Interpersonal skills

Problem-solving

Education

Post-secondary degree or certification in related field

Tools

Digital tools

Job description

A leading financial institution in Toronto seeks a Customer Service Representative to deliver exceptional service and support to customers. The role involves identifying customer needs, processing transactions, and providing advice on banking services. Ideal candidates possess strong interpersonal skills and a post-secondary degree. Offering a salary range of $34,750.00 - $47,250.00, with comprehensive benefits and incentives for performance. Join a team dedicated to making a positive impact in the community.