CPIC Operator - Clerk

City of Richmond; Richmond; On-site; CAD 45,000 - 55,000; Full time

Job summary

A municipal government authority in Richmond, Canada, is looking for a CPIC Operator - Clerk to manage the CPIC transactions and provide clerical support. The ideal candidate should possess knowledge of operating CPIC systems, ability to handle legal documentation, and have proficient typing skills. Responsibilities include reviewing and entering CPIC data accurately and liaising with various stakeholders. This role is essential for maintaining compliance and efficient law enforcement operations.

Qualifications

• Minimum 1 year of clerical experience in a relevant field.
• Ability to perform CPIC operations under supervision.
• Professional telephone manners and effective communication skills.

Responsibilities

• Reviews and interprets legal documents for CPIC entries.
• Accountable for modifying and removing CPIC entries.
• Confers with the judicial system for CPIC adjustments.

Skills

Knowledge of CPIC systems

Typing speed and accuracy

Ability to interact with stakeholders

Knowledge of legal documents

Record keeping methods

Education

Completion of Grade 12

Clerical courses in typing and office administration

CPIC terminal operator’s course

PRIME operator’s course

Job description

CPIC (Canadian Police Information Centre) is a support system which allows police and law enforcement to share information within law enforcement agencies. Reporting to the Court Services and Cells Supervisor, the CPIC Operator - Clerk is responsible for the generation, review, maintenance and verification of all CPIC transactions in compliance with CPIC Advisory, RCMP regulations and departmental policies and procedures. This position requires strong operating knowledge of the CPIC, PRIME and JUSTIN computer systems.

Examples of key responsibilities include, but are not limited to:

• Reviews and interprets a variety of legal documents, such as investigative reports, warrants and probation orders to determine if CPIC entry is required.
• Accountable for input including adding, modifying and removing CPIC entries for various court documents and confirming requests.
• Receives and disseminates information with speed and accuracy within the CPIC system.
• Verifies information entered and amends and updates CPIC manuals.
• Reviews and audits entries into CPIC for errors or omissions.
• Confers with various levels of courts and the judicial system to ensure prompt removal or additions to CPIC system.
• Ensures members and staff are advised of new policies, procedures, or changes related to CPIC operations.
• Prepares and maintains records and reports related to the work.

Knowledge, Skills & Abilities:

• Sound knowledge of the methods, practices and procedures used in operating CPIC computer terminal equipment.
• Sound knowledge of the rules, regulations and policies governing the work performed.
• Sound knowledge of clerical and record keeping methods and procedures and of business English, spelling and arithmetic.
• Ability to perform CPIC computer terminal operational and clerical work under general supervision.
• Ability to type with speed and accuracy.
• Ability to memorize applicable system codes and procedures.
• Ability to deal effectively with detachment staff and outside agencies and provide routine information and assistance to same.
• Professional telephone manner and the ability to effectively liaise with both internal and external stakeholders.
• Demonstrated skill in the operation of equipment used in the work.
• Ability to obtain and maintain an RCMP Enhanced Security Clearance.

Qualifications and Experience:

• Completion of Grade 12, supplemented by clerical courses in typing and general office administration.
• CPIC terminal operator’s course, PRIME operator’s course.
• Minimum 1 year of clerical and typing experience is required, preferably in a Police Department or an equivalent combination of training and experience.

Working Conditions:

Work is performed in an office environment and entails long periods of time working at a computer terminal.