Coordinator, Sales Compensation

Stryker Group; Hamilton; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A global medical technology company is seeking a Sales Compensation Coordinator in Hamilton, Ontario. This hybrid role requires supporting sales incentive programs, managing inquiries, maintaining sales reporting integrity, and collaborating with cross-functional teams. Candidates should have post-secondary education and experience in administration or coordination, preferably in Compensation. The position offers a dynamic opportunity within a dedicated team focused on operational excellence.

Qualifications

• Education at Post-Secondary level or equivalent is essential.
• Experience in administration or coordinating roles, preferably in Compensation or Sales Operations.

Responsibilities

• Serve as the initial point of contact for sales representatives’ inquiries.
• Collaborate with cross-functional teams to validate and resolve tickets and inquiries.
• Assist Analysts with regular audits to ensure data accuracy.
• Manage sales representative reporting hierarchy and territory changes.
• Coordinate set-up and maintenance of quotas and reporting.

Skills

Organizational skills

Attention to detail

Problem-solving

Education

Post-Secondary Education or equivalent

University Degree in Business, Accounting, Finance, or Human Resources (preferred)

Job description

Work Flexibility

Hybrid

On Site Location

2 Medicorum Place, Waterdown, ON

Shift

Monday – Friday, 9:00 AM – 5:00 PM (flexible)

Summary

The Sales Compensation Coordinator is responsible for supporting the administration of the sales incentive compensation programs including documentation, reporting, and first line issue resolution for the sales force.

What You Will Do

• Serve as the initial point of contact for sales representative inquiries, managing ticket assignment and first-level responses within the Forma ticketing system.
• Collaborate with Sales, Customer Service, Finance, and Marketing to validate and resolve tickets and inquiries.
• Assist Analysts with regular audits to ensure accuracy and data integrity across Forma and related reporting tools.
• Manage sales representative reporting hierarchy, territory changes, and set‑up across integrated platforms, including maintaining the internal sales rep master file.
• Coordinate set‑up and maintenance of quotas, change processing, and PTQ report troubleshooting for all divisions.
• Support monthly validation of PTQ and Forma dashboards, troubleshooting discrepancies and working with Analysts, Divisions, and Forma to resolve issues.
• Maintain and communicate the compensation calendar to ensure commercial teams meet all deadlines.
• Coordinate annual award measurement criteria, partnering with Divisions and Forma to ensure accurate metric set‑up and timely delivery, and maintain Sales Compensation Training user guides.

What You Need

Required

• Post-Secondary Education or equivalent

Preferred

• University Degree, preferably in Business, Accounting, Finance, or Human Resources
• Related experience in an administration or coordinator role, preferably in Compensation or Sales Operations

Internal applicants with an equivalent combination of education, experience and performance over time at Stryker will be considered.

Posted: December 2, 2025

Pay rate will not be below any applicable local minimum wage rates.