Contractor-Operations

HireTalent; Montreal; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A financial services firm is seeking a Quality Assurance professional for their Trade Surveillance team in Montreal. This hybrid role requires performing QA reviews, training teams, and supporting compliance functions. The ideal candidate will have experience with trade surveillance systems and strong skills in quality assurance. The position emphasizes collaboration with multiple departments and regular attendance in the office, reflecting the company's commitment to maintaining effective market integrity.

Qualifications

• Ability to perform QA reviews and ensure adherence to SOPs.
• Experience with trade surveillance and case management systems.
• Proficiency with market data solutions and due diligence vendors.

Responsibilities

• Perform QA reviews of alert closures.
• Provide training to the CMS team.
• Champion development of surveillance features.

Skills

Quality Assurance reviews

Training and guidance

Surveillance controls development

Collaboration

Technical understanding of capital markets

Tools

NICE Actimize

Bloomberg

MS Office Suite

Job description

Trade Surveillance Quality Assurance

Location: Montreal, QC (Hybrid- 3 days Onsite, 2 days remote)

Contract: 12 months contract with possible extension

Business Overview:

The Americas Market Integrity (MI) Domain is a part of the Ethics and Compliance Department that provides transversal support to all business functions performed in the US, Canada and Latin America. Market Integrity centers on the idea that markets, if corrupt and inefficient, are unattractive to investors. Regulators, law enforcement, exchanges, financial institutions, and investors all rely on the orderly operation of financial markets in order to provide a foundation of economic growth and efficient access to capital. The violation of these principles can cause severe disruptions in investor confidence and ultimately threaten the stability of the financial system.

The Capital Markets Surveillance (“CMS”) Team serves the MI Domain as a specialized unit within Ethics and Compliance N.A (the 2 nd Line of Defense) and is primarily responsible for reviewing surveillance alerts and escalations, conducting in depth investigations of trading activity and patterns, refining and building surveillance controls in accordance with and in anticipation of regulatory expectations and remediation plans, and supporting the oversight of the Client 1 st Line of Defense (“1LOD”).

Physical presence in the client office(s) is an essential function of this position. The Client requires all of our employees to be vaccinated in order to access its offices, subject to reasonable accommodations for reasons related to disability or religion. This role has the flexibility of being hybrid, consisting of an in office and remote working component.

Responsibilities:

• Perform QA reviews of alert closures by the Client 1st Line of Defense (“1LOD”) team and 2 nd Line of Defense.
• Provide training and guidance to the “Level 1” CMS team, which performs a first-pass review of alerts, to ensure quality and proper adherence to the Standard Operation Procedures.
• Champion the development of new surveillance features and controls to address risk priorities as appropriate.
• Provide support to the Quality Assurance functions as appropriate.
• Conduct or assist with special investigations and projects.
• Assist with Internal Audit, Compliance Testing and ad hoc regulatory requests.

Minimum Required Qualifications:

• Review alert and case closures performed by both the First and Second Lines of Defense to ensure completeness and accuracy.
• Identify and document instances where closure narratives or decisions deviate from established Standard Operating Procedures (SOPs).
• Escalate any issues of concern or procedural inconsistencies to the QA Manager for further review.
• Assist in the administrative functions of the QA team, including:
• Generating and formatting QA reports for internal distribution.
• Allocating alerts for review across the QA team.
• Tracking closure trends and recurring issues for reporting purposes.
• Support the development and refinement of QA metrics and dashboards.
• Collaborate with surveillance analysts and compliance officers to clarify closure rationale when needed.
• Maintain organized records of reviewed cases and QA findings for audit readiness.
• Contribute to continuous improvement efforts by suggesting enhancements to SOPs and QA workflows.

Preferred Qualifications:

• Exposure to trading desks, exchanges, electronic trading market or securities industry;
• Technical understanding of capital markets with experience as a trader, surveillance analyst or regulator;
• Experience with trade and e-comm surveillance and case management systems, such as NICE Actimize, SMARTS, Veritas, Digital Reasoning;
• Proficiency with market data solutions and due diligence vendors, such as Bloomberg, Reuters, Worldcheck, Lexis, Edgar, OTCMarkets, etc.;
• Expert-level skill set with MS Office Suite;

our client Registrations Required:

N/A