Content Library Lead - Tech Learning & Enablement

Société Financière Manuvie; Toronto; Hybrid; CAD 113,000 - 163,000; Full time

Job summary

A leading financial services provider is seeking a passionate leader to drive the growth of their Content Library Program. This role involves overseeing the complete content lifecycle, engaging with technical SMEs, and developing communication strategies. Ideal candidates will have 5-10 years of content development and technical writing experience, along with expertise in instructional design tools. The position offers a hybrid working arrangement and a competitive salary range of $113,000.00 CAD to $163,000.00 CAD.

Benefits

Health and dental benefits

Retirement savings plans

Generous paid time off

Qualifications

• 5-10 years of related content development and instructional design experience.
• Proven experience in technical content creation with a passion for learning and teaching.
• Ability to communicate complex technical topics clearly to diverse audiences.

Responsibilities

• Oversee the full content lifecycle from conceptualisation to post-publication metrics.
• Provide direction and coaching to a distributed team of content specialists.
• Lead operations of the Content Library, including curation and knowledge checks.
• Develop and implement communication strategies for change initiatives.

Skills

Instructional design

Technical writing

Storytelling

Organizational skills

Communication

Education

5-10 years in content development

Experience with technical content creation

Tools

Synthesia

Confluence

Articulate

PowerPoint

Job description

A leading financial services provider is seeking a passionate leader to drive the growth of their Content Library Program. This role involves overseeing the complete content lifecycle, engaging with technical SMEs, and developing communication strategies. Ideal candidates will have 5-10 years of content development and technical writing experience, along with expertise in instructional design tools. The position offers a hybrid working arrangement and a competitive salary range of $113,000.00 CAD to $163,000.00 CAD.