Community Health Facilitator

Mount Carmel Clinic; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

A community health organization in Winnipeg is seeking a full-time Community Health Facilitator. The role involves facilitating client intake, providing education, and supporting community action on social issues. Candidates should have a post-secondary degree and significant experience in health or social services, particularly working within interdisciplinary teams. A valid driver's license is required.

Qualifications

• Minimum of five years client service experience in community development, health or social services.
• Valid class V driver's licence and access to a reliable vehicle.
• Knowledge and understanding of Indigenous culture and traditions.

Responsibilities

• Facilitate the intake of new clients and provide competent services.
• Coordinate program activities and manage community education.
• Support grassroots action on social issues and provide tenant support.

Skills

Client service experience

Organizational skills

Critical thinking

Communication skills

Education

Post-Secondary degree or diploma in Health or Social Services

Job description

Overview

POSTING # 2025-071 — PERMANENT, FULL-TIME (Days of work vary, 8:45 am – 5:00 pm)

Position Summary

Under the direction of the Program Manager, the Community Health Facilitator is, in accordance with professional practice standards, responsible for the following:

• Facilitate the intake of new clients, including program eligibility, initial assessment and assignment of appropriate team resources, including outreach workers
• Identify and access appropriate resources for clients outside the team/MCC as appropriate
• Coordinate program activities with the team as directed
• Provide competent services MCC to clients in accordance with required standards, legal requirements, evidence-informed practices and policies
• Provide intake, assessment and referral for clients in the program
• Provide community education and foster understanding in the community about the client group and the challenges they face
• Encourage and support grassroots action on social issues affecting the community and clients
• Arrange and support rental unit viewings, landlord interviews, and lease negotiations
• Provide tenant support including education on rights and responsibilities, home visits, and connection to local community resources.
• Identify, build, and maintain ongoing relationships with local landlords

Qualifications

Education
Post-Secondary degree or diploma in Health, Social Services, Community Development or related field or a combination of education, community work, and relevant experience in mental health, addictions and/or homelessness would be considered. Valid Driver’s License and access to a reliable vehicle.

Skills, Expertise and Experience

• Minimum of five years client service experience in community development, health or social services, preferably in a community setting
• Minimum of three (3) years working in/with an interdisciplinary team
• Excellent organizational and facilitation skills
• This position requires a valid class V driver’s licence and access to a reliable vehicle

Critical Skills

• Proven knowledge and ability in critical thinking, decision-making, problem-solving and conflict resolution skills

Focus on Results

• Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve service goals and produce expected results/outcomes

Alignment with Organizational Values

• Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values

Indigenous Understanding

• Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families

Interdisciplinary Team, Collaboration

• Proven ability to work within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity and cultural awareness

MCC Philosophies

• Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work

Communication

• Excellent verbal and written communication skills and proficiency in the use of computer systems, including Microsoft Office suite

Assets

• Experience in the use of electronic medical records

Please send a cover letter and a resume to [e-mail].

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