Commercial Lines Account Manager - Hybrid - 9913

DGA Careers Inc.; Markham; On-site; CAD 60,000 - 80,000; Full time

Job summary

A reputable brokerage in Markham is seeking a Commercial Lines CSR to manage client relationships and a diversified portfolio. The ideal candidate has 3–5+ years of experience in commercial lines, possesses a RIBO license, and values client service. This position offers competitive salary, four weeks of vacation, and a hybrid working schedule. Join a stable team with a strong focus on quality service and career growth.

Benefits

Competitive salary

Four weeks’ vacation

Flexible hybrid schedule

Supportive team culture

Qualifications

• 3–5+ years of commercial lines experience handling all lines, including property, liability, and auto.
• Strong client service skills with direct client interactions.
• RIBO license is mandatory.

Responsibilities

• Manage day-to-day client service including renewals and endorsements.
• Oversee a mixed portfolio ranging from small contractors to large commercial clients.
• Work closely with a TSR for certificates and invoicing.

Skills

Client service skills

Technical knowledge

Commercial lines experience

RIBO license

Tools

Power Broker

Job description

Commercial Lines CSR – Hybrid (Markham Area)

Are you a seasoned Commercial Lines CSR who enjoys working directly with clients and managing a diverse book of business? This is an excellent opportunity to join a respected brokerage where you’ll play a key role in supporting one of the firm’s senior producers and overseeing a well-established, mixed portfolio.

You’ll handle everything from day-to-day client service to renewals, endorsements, and small referral business. The accounts range from small contractors to large commercial clients across multiple industries — fleets, manufacturing, realty, and more. You’ll also work closely with a TSR for certificates and invoicing, allowing you to focus on what you do best: delivering exceptional client service and building strong relationships.

What’s in it for you:

• Competitive salary range, depending on experience
• Four weeks’ vacation plus benefits and a flexible hybrid schedule (three days in-office)
• Supportive team culture with a focus on quality service — not just volume
• Stability and career growth with a long-established brokerage

What we’re looking for:

• RIBO license
• 3–5+ years of commercial lines experience handling all lines (property, liability, and auto are must-haves)
• Strong technical knowledge and client service skills
• Experience working directly with clients rather than solely supporting producers
• Working knowledge of Power Broker is an asset

If you take pride in your work, care about your clients, and want to be part of a professional and collaborative environment, we’d like to hear from you.

Interested candidates please contact Maurice Reichberg at DGA Careers. If you are working with another DGA recruiter, feel free to ask them about this position.