Columbia Icefield Jasper AB Host Bell Person

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality company in Jasper, AB is seeking a Host Bell Person to assist guests with luggage and provide personalized experiences. The role requires charisma, attention to detail, and the ability to work in various weather conditions. Candidates must have the current Alberta Pro Serve Certification and enjoy engaging with guests in a stunning natural environment.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to subsidized mental health resources

Qualifications

• Previous interpretive guiding, hotel front desk, or housekeeping experience is an asset.
• Ability to stand and work outside in varying weather conditions.
• Flexible to work mornings, evenings, split shifts, or nights as required.

Responsibilities

• Assist guests with luggage and provide guided tours.
• Support the lodge with Front Desk and Housekeeping duties.
• Maintain cleanliness and engage with guests throughout their stay.

Skills

Charismatic communication

Time management

Friendly nature

Education

Current Alberta Pro Serve Certification

Job description

Columbia Icefield Jasper AB Host Bell Person

Pursuit Collection – Jasper, AB • $18 an hour • Seasonal, Full-time

Location: Jasper, AB. This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

Overview

What will be your daily pursuit?: Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.

Compensation and Perks

• Starting salary: $18.00 per hour.
• Housing and meals: $19.00 per day (based on double occupancy).
• Referral bonus: $250 for referring a friend to the team.
• Perks: Free access to Pursuit attractions; 50% off for friends; discounts on hotel stays, dining, and retail; access to subsidized mental health and wellness resources.

What you will do in this job

As a Host for the Glacier View Lodge, you will be the first point of contact for our global clientele. From assisting guests with their luggage to guiding them on our world-renowned tours on the Athabasca Glacier and Skywalk, you will be with them every step of the way. This role also encompasses all roles at the Glacier View Lodge, so you will be an expert in all of our operational and experiential components. This is a multi-faceted position and can include any, or all, of the following:

• Delivering exceptional interpretive information to guests from around the world.
• Providing guests with a personalized experience during their stay in Canada's only glacier facing hotel.
• Supporting the lodge with Front Desk and Housekeeping duties as required.
• Bringing guests from the parking lot to the hotel for check-in and handling luggage; handling luggage for GVL Tour Groups.
• Being proactive with maintenance issues and safety concerns.
• Attending the Glacier Adventure with the guests to continue their personalized experience.
• Maintaining cleanliness of the hotel daily and engaging with guests throughout their stay.
• Other duties as assigned.

Qualifications

• Charismatic and comfortable speaking to large groups; previous interpretive guiding, hotel front desk, or housekeeping experience is an asset.
• Ability to stand and work outside in varying mountain weather conditions (snow, rain, wind, hail) for extended periods.
• Current Alberta Pro Serve Certification (Required).
• Organization and time management skills; a passion for delivering memorable experiences and making a difference for each guest and employee.
• Friendly, approachable, interactive nature; ability to think outside the box with quick, thoughtful judgement and a positive attitude.
• Ability to perform duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision.
• Ability to lift 50 pounds (suitcases, laundry bags and mail).
• Flexible to work mornings, evenings, split shifts, or nights as required.
• Meets Pursuit grooming policies and standards.

Work Environment

Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You’ll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

Equal Employment Opportunity

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team. If you are unable to complete the application process online, or if you require accommodation during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.