Collision Repair Service Advisor – Customer Experience

Mobile Auto Solutions, LLC; Selkirk; On-site; CAD 36,000 - 40,000; Full time

Job summary

An auto body repair company in Selkirk, Manitoba is seeking a Customer Service Representative responsible for ensuring an exceptional customer experience through various channels. Ideal candidates will possess a high school diploma and at least one year of customer service experience, ideally in the automotive sector. Responsibilities include scheduling appointments, managing insurance communications, and maintaining customer relationships. The company offers competitive compensation ranging from $36,000 to $40,000 annually.

Benefits

Competitive Pay

Medical, Prescription Drug, Dental & Vision

RRSP with company match

Annual Paid Vacation Time Off

Career Growth Opportunities

Ongoing Training

Professional Atmosphere with Dynamic Leadership

Qualifications

• 1+ years of customer service experience, ideally in the automotive industry.
• Ability to communicate effectively, both verbally and in writing.
• Valid driver's license required.

Responsibilities

• Provide friendly customer service over the phone, in person and over email.
• Schedule appointments for vehicle repair using our repair management system.
• Ensure timely processing of insurance assignments.

Skills

Effective communication

Multitasking

Friendly demeanor

Knowledge of Google platform

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Job description

An auto body repair company in Selkirk, Manitoba is seeking a Customer Service Representative responsible for ensuring an exceptional customer experience through various channels. Ideal candidates will possess a high school diploma and at least one year of customer service experience, ideally in the automotive sector. Responsibilities include scheduling appointments, managing insurance communications, and maintaining customer relationships. The company offers competitive compensation ranging from $36,000 to $40,000 annually.