Collision Repair Bodyshop Manager

CSN Collision; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading collision repair network in Peel Region, Mississauga, is seeking a Collision Repair Bodyshop Manager to oversee operations. Responsibilities include managing staff, ensuring efficient handling of insurance claims, and maintaining high-quality repairs. The ideal candidate has over 5 years of management experience, strong leadership, and communication skills. Competitive pay and various benefits are offered, along with a supportive work environment focused on employee growth and customer satisfaction.

Benefits

Competitive pay

Casual dress

Health benefits

Training and Support

Career pathways

Qualifications

• 5+ years of proven experience in store management or a similar role.
• Excellent communication and interpersonal abilities.
• Proven team-building and leading experience.

Responsibilities

• Oversee daily operations and manage staff.
• Ensure effective handling of insurance claims and repairs.
• Analyze performance data for efficiency improvements.

Skills

Leadership skills

Communication skills

Sales aptitude

Negotiation skills

Tools

Bodyshop Connect

Nexsyis

Job description

Summary:

Founded in 2002 by a group of four successful collision repair owners, CSN Collision was established to assist independent collision repair facilities to improve their operations through performance assessments, ongoing training, and marketing initiatives. Today, CSN Collision is one of Canada's most advanced networks of independently owned and operated collision repair facilities. Our independence is our strength in that our licensees have a vested interest in the company and their communities.

About:

CSN Koebel’s is a trusted collision repair centre located in Waterloo, Ontario, proudly serving the community since 1993. As part of the CSN Collision Centres network, the shop is known for delivering high-quality, safe, and reliable vehicle repairs supported by industry-leading technology and certified technicians. CSN Koebel’s offers a full range of services, including collision repair, paint and refinishing, dent removal, glass replacement, and insurance-support throughout the repair process. With a strong focus on customer experience and consistent, dependable workmanship backed by a National Lifetime Warranty, CSN Koebel’s maintains a reputation for professionalism, integrity, and exceptional service in the Waterloo region.

Primary Objectives of the Role:

We are seeking a dynamic Collision Repair Bodyshop Manager to oversee our operations and ensure the smooth running of our facility. The ideal candidate will be responsible for managing staff, overseeing customer inquiries, and driving sales to meet targets. This role is integral to the overall operations of the repair facilities' growth and performance.

• Strong Leadership and clear communication skills to lead the team toward achieving goals.
• Ensure proper handling and efficient processing of insurance claims and repair process.
• Review quality control measures to ensure all repairs exceed industry standards and customers’ expectations.
• Manage inventory of parts and supplies, placing orders as necessary to ensure materials are available for timely repairs. While cost containment is regulated.
• Hire, train, and supervise auto body technicians and support staff, fostering a team environment that encourages skill development and high performance.
• Develop and maintain relationships with parts vendors and suppliers to secure favorable terms and pricing.
• Manage customer feedback while providing exceptional service to ensure customer satisfaction and repeat business.
• Analyze financial statements, sales reports, and other performance data to identify opportunities for cost savings and efficiency improvements.
• Collaborate with upper management to develop strategies for improving shop efficiency and profitability.
• Optimizing the Repair schedule for efficient production throughput and WIP management.
• Overseeing all aspects of the Repair Facility, day-to-day operations, planning and target setting.

Qualifications, Experience and other requirements:

• Experience working with Bodyshop Connect and Nexsyis an asset
• 5+ years of proven experience in store management or a similar role
• Excellent communication and interpersonal abilities
• Proven teambuilding and leading experience
• Sales and negotiation aptitude

On-the-Job Exposure to the following elements:

• Fumes
• Dirt
• Chemicals/Toxins
• Hazards
• Heat/Cold
• Noise

What we offer:

• Competitive pay
• Casual dress
• Health benefits
• Training and Support
• Career pathways

Schedule: Monday to Friday (8 am - 5 pm)

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow.

As CSN continues to grow, other career opportunities may become available.

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.