Clinical Information Clerk 3 Opportunities (3E – Medical/Surgical/Intensive Care)

Lake of the Woods District Hospital; Northwestern Ontario; On-site; CAD 60,000 - 80,000; Part time

Job summary

A healthcare facility in Ontario seeks a Clinical Information Clerk to maintain patient information and support nursing staff. Responsibilities include clerical duties, managing patient charts, and ensuring effective communication within the healthcare team. Ideal candidates will possess a Secondary School Diploma and Medical Office Administration background. This casual position supports operational flexibility across shifts.

Benefits

Healthcare of Ontario Pension Plan

Onsite gym access

Employee wellness initiatives

Qualifications

• Recent and related experience preferred.
• Demonstrated proficiency with Medical Terminology.
• Knowledge of pharmacology is an asset.

Responsibilities

• Maintain patient charts and facilitate admission/discharge/transfer processes.
• Answer telephone and take accurate messages.
• Provide supportive services to patients, nursing staff, and physicians.

Skills

Medical Terminology knowledge

Proficiency with Microsoft Office

Strong organizational skills

Excellent interpersonal skills

Typing skills of 30 words per minute

Education

Secondary School Graduation Diploma

Medical Office Administration Diploma

Medical Terminology Course

Job description

Overview

Competition Number: 2025-822-025

Job Type: Casual Opportunities. This posting is not for a vacancy. This posting may be used to fill casual opportunities or other permanent vacancies, including part-time and/or full-time positions. Those considered successful candidates may also be placed on an eligibility list for future consideration.

Hours: May consist of days, evenings, and weekends. Subject to change as per operational requirements.

Classification: CIC3

Department: 3E

Salary: $30.1598 to $30.8549 per hour. Per CUPE LOCAL 822 Collective Agreement.

Closing Date: Ongoing

Description

The Clinical Information Clerk is the initial contact for the in-patient unit and ensures the clear concise communication and facilitates the flow of information with other facilities, the health care team, visitors, family members and patients. As part of the multidisciplinary team the Clinical Information Clerk provides supportive services to patients, nursing staff and physicians and works in cooperation with other departments within the hospital as well as other nursing units.

The Clinical Information Clerk is expected to perform a wide variety of clerical duties including maintaining patient charts; facilitating the admission/discharge/transfer process; maintain confidentiality of information; transcribing physician orders; answering the telephone and taking accurate messages; communicating face to face with the health care team, visitors, family members and patients.

We thank all applicants for their interest but advise that only those selected for further consideration will be contacted. First consideration will be given to current internal employees of LWDH. Qualified applicants may be considered for other comparable positions or within the same classification other than this posted position. Please prepare your application in accordance with the qualifications posted in the job advertisement. Applications will be screened based on the posted qualifications. LWDH is committed to the principles of equity, diversity, and inclusion and belongingness in our operations, throughout our workplace, and seeks to employ individuals who are committed to and value these principles. We believe in and promote the rights of all persons with disabilities as outlined in the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA 2005) and its related Accessibility Standards Regulations. To meet this responsibility, LWDH will make appropriate accommodations, including alternative formats available. Please inform Human Resources of any accommodation(s) at any point throughout the recruitment and selection process to ensure your equal participation. LWDH values the importance of creating a workplace that reflects the population it serves and promotes the representation of the Employment Equity groups as outlined by the Employment Equity Act (1993). Applicants are encouraged to self-declare at the time of application. For more information or to request an accommodation please contact the Human Resources Department at 807-468-9861 ext. 2393

Responsibilities

• Maintain patient charts and facilitate admission/discharge/transfer processes.
• Maintain confidentiality of information and transcribe physician orders.
• Answer telephone and take accurate messages; communicate with health care team, visitors, family members and patients.
• Provide supportive services to patients, nursing staff and physicians; cooperate with other departments within the hospital and nursing units.

Qualifications

Education

• Secondary School Graduation Diploma
• Medical Terminology Course required
• Medical Office Administration Diploma or relevant post-secondary program required or equivalent work experience

Experience

• Recent and related experience preferred

Knowledge & Skills

• Demonstrated knowledge of and proficiency with Medical Terminology
• Knowledge of pharmacology is an asset
• Proficiency with computer and Microsoft Office applications
• Proficiency with computerized patient information systems
• Experience with transcribing physician orders
• Strong organizational skills; ability to multitask, cope with frequent interruptions, meet deadlines and work with minimal supervision
• Excellent interpersonal skills; ability to communicate effectively with patients, families and the health care team
• Typing skills of 30 words per minute (tested)
• Reliable attendance record

Benefits

• Healthcare of Ontario Pension Plan enrolment as part of CUPE Local 822
• Pay in lieu of vacation and benefits provided
• Self-directed benefits package through Health Care Providers Group Insurance
• Access to staff physiotherapy, onsite gym, Employee LifeWorks Program, staff wellness initiatives, and more

How to Apply

Please apply through the online application process via the following URL: lwdh.talentpoolbuilder.com