Client Experience Advisor — Banking & Solutions

RBC; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Montreal is seeking an RBC Advisor dedicated to providing an exceptional client experience. The role involves assisting clients with everyday banking needs and engaging them proactively. Candidates should possess strong communication skills, empathy, and be bilingual in French. This full-time position offers comprehensive rewards and development opportunities within a collaborative environment.

Benefits

Comprehensive Total Rewards Program

World-class training program

Career development opportunities

Supportive leadership

Qualifications

• Passion for hosting an exceptional client experience.
• Bilingual (French).
• Curiosity and emotional intelligence.

Responsibilities

• Welcome and engage clients proactively at RBC locations.
• Assist clients with everyday banking needs.
• Provide client-centric advice and manage risks.

Skills

Adaptability

Client Centricity

Communication

Digital Literacy

Empathetic Communication

Job description

A leading financial institution in Montreal is seeking an RBC Advisor dedicated to providing an exceptional client experience. The role involves assisting clients with everyday banking needs and engaging them proactively. Candidates should possess strong communication skills, empathy, and be bilingual in French. This full-time position offers comprehensive rewards and development opportunities within a collaborative environment.