Client Advisor

RBC; Lakeshore; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading Canadian bank is seeking a part-time Account Manager/Banking Advisor in Lakeshore. The role involves engaging clients, providing solutions, and facilitating digital enablement. Ideal candidates are goal-oriented, possess strong communication skills, and are eager to learn financial concepts. Offering a competitive compensation package and a world-class training program, this position is an excellent opportunity for those looking to advance their careers in banking.

Benefits

Comprehensive Total Rewards Program

Flexible benefits

Competitive compensation

Career development opportunities

Qualifications

• Goal-oriented with a passion for putting clients first.
• Strong communication skills and emotional intelligence.
• Ability to learn financial concepts and obtain necessary qualifications.

Responsibilities

• Engage with clients and deliver outstanding service experiences.
• Spot opportunities for advice and provide solutions.
• Manage risks and adhere to compliance routines.

Skills

Adaptability

Client Centricity

Communication

Digital Literacy

Job description

Job Description

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed
• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy

Additional Job Details

Address: 549 NOTRE DAME ST:LAKESHORE

City: Lakeshore

Country: Canada

Work hours/week: 0

Employment Type: Part time

Platform: PERSONAL & COMMERCIAL BANKING

Job Type: Casual

Pay Type: Salaried

Posted Date: 2025-12-09

Application Deadline: 2025-12-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.