Clerk A

City of Winnipeg; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A municipal government office in Winnipeg is seeking a Clerk A to provide clerical and administrative support within the Recreation Services Division. Responsibilities include customer service, managing cash transactions, and maintaining records. The ideal candidate will have a high school diploma and proficiency in Microsoft Office products. This position offers a full-time permanent opportunity with competitive salary and benefits.

Benefits

Employer-paid benefits

Pension plan

Education and training opportunities

Qualifications

• High school graduation or equivalent is needed.
• Basic proficiency in Microsoft software products is required.
• Ability to communicate effectively with the public and staff.

Responsibilities

• Provide quality citizen/customer service.
• Administer public admission requirements.
• Maintain pool records and files.

Skills

Customer service

Microsoft Word

Microsoft Excel

Microsoft Outlook

POS/Registration software

Cash handling

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Overview

Clerk A – Department: Community Services, Recreation Services
Designated Work Location: Pan Am Pool, 25 Poseidon Bay
Position Type: Permanent, Full-time
Hours of Work: 8:30 a.m. to 4:30 p.m., Monday to Friday
Salary: $1,249.30 - $1,770.23 biweekly as per the Clerk A Classification within the C.U.P.E Collective Agreement.
Employee Group: C.U.P.E.
Posting No.: 126354
Closing Date: October 13, 2025

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits. We take pride in fostering a diverse, safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applicants from equity groups that have been and continue to be underrepresented at the City are encouraged to apply. Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples, and Newcomers are encouraged to self-declare in the online application.

Requests for Reasonable Accommodation will be accepted during the hiring process. Preference to internal applicants may be applied.

Job Profile

Under the general direction of the Pool Supervisor, the Clerk A provides clerical and administrative support for the Recreation Services Division, Aquatics Unit and is responsible for performing front-line customer service duties for the Administration Office and public on a daily basis; administering public admission entry requirements including program registration; performing cash transactions; reception duties; receiving and processing incoming mail; assisting with the preparation of annual statistical reports; filing and other clerical duties as assigned.

Responsibilities

• Provide quality citizen/customer service.
• Greet or acknowledge in a timely & welcoming manner every customer.
• Administer public admission entry requirements.
• Receive and record cash/credit transactions including program registration.
• Receive appropriate admissions for pool entry.
• Receive telephone calls, take messages, answer routine questions regarding scheduling and pool programs or refer to appropriate source.
• Maintain pool records, files and inventory.
• Operate a variety of small office equipment and photocopying machines.
• Administer first aid, as required.
• Type documents as required.
• Perform any other duties consistent with classification, as required.

Your Education And Qualifications Include

• High school graduation or an equivalent combination of training and experience.
• Demonstrated basic proficiency in use of Microsoft software products such as Word, Excel and Outlook.
• Demonstrated ability in the use of POS/ Registration software (e.g. ActiveNet, etc.) or ability to attain within 3 months.
• Ability to communicate effectively with the public and other staff members in person, by telephone and by email.
• Demonstrated aptitude for office work.
• Knowledge of general office procedures, filing, and the operation of office machines.
• Demonstrate a clear understanding and application of the Administrative Directive Citizen/Customer Service.
• Ability to handle cash accurately.
• Demonstrated ability to work under minimal supervision.
• St. John’s Ambulance First Aid Certificate or equivalent and Level C CPR or ability to obtain same within probationary period.
• IMPORTANT: Applicants who have been educated outside of Canada must have education which is comparable to the minimum qualification in Canada. Applicants submitting foreign credentials require an official academic assessment report issued by a recognized Canadian assessment service available at canalliance.org.

Conditions Of Employment

• The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
• A Police Information Check (Vulnerable Sector) satisfactory to the employer will be required from the applicant(s) or successful candidate(s), at their expense. To obtain Police Information Check information please visit www.winnipeg.ca/police.
• Applicants may be required to undergo testing to determine their knowledge, abilities and skills as they relate to the qualifications of the position.

How To Apply

APPLY ONLINE, including all documentation listed below:

• Current resume (Required).
• Applications submitted without REQUIRED documentation will not be considered.
• Your application documents must clearly indicate how you meet the qualifications of the position.

Notes

Online applications can be submitted at http://www.winnipeg.ca/hr/. For instructions on how to apply and how to attach required documents please refer to our FAQ's or contact 311.

Position Reports To: Pool Supervisor

Only candidates selected for interviews will be contacted.