Claims Associate

Walmart; Town of Slave Lake; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major retail corporation is seeking a dedicated Inventory Control Associate in Slave Lake, Alberta. This role focuses on maintaining inventory accuracy, assisting in shrink prevention, and providing excellent customer service to both vendor partners and customers. Candidates must be at least 16 years old, and the position offers a starting pay of $17.45, which may increase based on relevant experience. Join a dynamic team committed to compliance and safety while serving the community.

Qualifications

• Must be 16 years or older.

Responsibilities

• Assist in shrink prevention by scanning damaged merchandise.
• Maintain up-to-date returns and vendor return requests.
• Ensure safety practices are followed continuously.
• Monitor claims and returning merchandise.
• Keep knowledge of company policies regarding damaged merchandise.

Job description

Position Summary: To obtain proper credit from all Vendor Partners and control Inventory through proper merchandise handling procedures according to company guidelines while providing exceptional customer service to vendor partners, associates, as well as with customers while on the sales floor.

Key Responsibilities

1. Assists in Shrink prevention by scanning all damaged and stolen merchandise in a timely manner.
2. Maintains all up-to-date returns, vendor return requests (RA), recalls, paperwork, packing and shipping and ensures they are completed in a timely manner and within any deadlines as per Company guidelines. Handle all SORT, and Global Donation Merchandise.
3. Ensuring safety practices are being followed continuously. i.e., chemicals are properly disposed, claims area is kept neat, clean and free of hazards, proper ladder usage and lifting techniques.
4. Monitors merchandise being returned through claims and protect assets by ascertaining proper process and handling in regard to shrink, in order to keep charge backs to a minimum. Recording and monitoring returns and shrink wins within the store.
5. Maintains up to date knowledge about Company policies, guidelines and processes regarding the handling of damaged and recalled merchandises and ensures all New Store Programs and systems are implemented and followed on a continuous basis.
6. Ensures that the Return Manual is being followed through keeping claims current, keeping charge backs to a minimum and ensuring Vendor Return Request Forms are completed for all claims over 45 days old.
7. Completes all GM CVP (Customer Value Program).
8. Provides support to Office Support Associate (OSA) and Directs Store Delivery Associate as required.

The minimum rate of pay for this position starts from $17.45. Rate of pay will be determined based on relevant experience.

Minimum Qualifications

• Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1500 Main St, Slave Lake, AB T0G 2A4, Canada

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