Claims Administration Specialist - 9863 - IW-9863

DGA Careers; Brampton, Mississauga, Oakville, Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading insurance recruitment agency is looking for a Claims Administration Specialist in Toronto. The role involves managing multi-line insurance claims, conducting financial analysis, and collaborating cross-functionally to ensure effective resolution. Candidates should have 7-10 years of claims experience and strong analytical skills. This is a full-time position.

Qualifications

• 7-10 years multi-line claims experience (commercial property and liability focus).
• Experience directing adjusters and implementing process improvements.

Responsibilities

• Review and triage daily intake reports, prioritizing actions.
• Administer multi-line insurance claims.

Skills

Excellent communication skills

Analytical skills

Time management

Self-directed

Proficiency in MS Office

Education

Bachelor's degree or equivalent experience

CIP, CRM designation

Tools

Power BI

Job description

Claims Administration Specialist - 9863 - IW-9863

Date of modification:

Job number: IW-9863

Detail

Job title: Claims Administration Specialist - 9863

Description

Claims Administration Specialist

Position Overview

Fast-paced role managing diverse risk scenarios as part of a dynamic claims team. Facilitate claims processes, support incident investigations, and collaborate cross-functionally to ensure effective resolution while mitigating future risks.

Key Responsibilities

• Review and triage daily intake reports, prioritizing actions and determining investigation levels
• Assign tasks, set deliverables, and establish workflows for efficient incident processing
• Administer multi-line insurance claims and coordinate with Adjusters, legal counsel, and Insurers
• Monitor claims lifecycle, conduct follow-ups, and proactively address potential issues
• Identify process inefficiencies and implement data-driven improvements

Analysis & Financial Management

• Produce claims reports and trending analysis by asset class, claim type, and coverage line
• Process complex claim payments and track financial settlements above/below deductibles
• Prepare quarterly financial reports and risk management analysis
• Support environmental claims tracking and insurer reimbursement requests

Required Qualifications

Education & Experience

• Bachelor's degree or equivalent relevant experience
• 7-10 years multi-line claims experience (commercial property and liability focus)
• CIP, CRM designation or actively pursuing
• Excellent communication and analytical skills
• Strong prioritization and time management in fast-paced environments
• Self-directed with ability to manage multiple stakeholders
• Experience directing adjusters and implementing process improvements
• Proficiency in MS Office; Power Bi knowledge preferred

DGA Careers has been proudly serving the Canadian insurance industry for over 30 years, specializing in providing insurance recruiting services to major insurers, insurance brokerage firms and independent adjusting firms. With offices in Toronto, Vancouver, Montreal, Edmonton, and Calgary, DGA Careers is well positioned to conduct searches with a national scope. Our unrivalled professional network across Canada provides us with the ability to reach vital key influencers and passive candidates nationally.

Interested candidates please contact Maurice Reichberg at DGA Careers. If you are working with another DGA recruiter, feel free to ask them about this position.

Information

• Job Type: Full-Time
• Education: Post Secondary Education
• Expertise: Claims-Bodily Injury , Claims - Property , Claims Adjusting , Claims - Liability
• Minimum experience required: 5 to 6 Years