Claims Adjuster (Strata Claims), HYBRID, Full-Time (Vancouver, BC)

SCM; Vancouver; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading claims adjustment company in Vancouver is seeking an experienced Claims Adjuster to work in a hybrid environment. This role involves assessing damage, determining coverage, and liaising with various stakeholders. The ideal candidate has 5-7 years of experience, strong negotiation skills, and a valid provincial adjuster's license. Benefits include a flexible compensation plan and continuous education reimbursement.

Benefits

Flex-benefit plan

Continuous education reimbursement

Work-life balance support

Qualifications

• Minimum of 5-7 years of experience as a strata claims adjuster.
• A valid provincial adjuster's license is often required.
• Experience in property adjusting or insurance claims.

Responsibilities

• Conduct site inspections and document damage.
• Review strata insurance policy and assess coverage.
• Communicate with strata managers, unit owners, and contractors.
• Prepare formal reports for insurers and strata corporations.

Skills

Strong knowledge of strata property law

Analytical skills

Negotiation skills

Ability to manage multiple claims

Proficiency in claims management software

Education

CIP Designation or working towards it

Tools

Claims management software

Job description

Company:

ClaimsPro LPClaims Adjuster (Strata Claims), HYBRID, Full-Time (Vancouver, BC)

We are currently looking to add experienced Adjusters to our team! Can work in a HYBRID environment. This position can be situated anywhere in the lower mainland.

Why join ClaimsPro? We are proud of our people and it shows:

• You will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;

• Your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;

• You will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;

• You will be supported by experienced local claims support, centralized after hours support, and dictation services;

• Your claims load is driven by senior executives and business development staff from coast to coast;

• You are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;

• you are working in parallel with other SCM Insurance services

• Your continuous education fees are reimbursed to maintain your license;

• Your workload is balanced to ensure you can maintain a high quality level and manage your abeyance;

Visit www.scm.ca or www.claimspro.ca to learn more

The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.

Key Responsibilities of a Strata Adjuster:

Assessing Damage

• Complete Investigation into the nature of the claim, including:
• Conduct Site Inspections: Visit affected properties to document damage, take photographs, and estimate repair costs
• Inspects damage to common property (e.g., roof leaks, water damage in shared walls, fire in hallways).
• Determines the cause of the damage (e.g., storm, plumbing failure, negligence).

Determining Coverage

• Reviews the strata insurance policy and Strata By Laws to see if the damage is covered.
• Assesses whether the damage falls under strata insurance (common property) or individual unit owner responsibility.

Liaising with Stakeholders

• Communicates with:
  • Strata managers
  • Unit owners
  • Insurance companies
  • Contractors or engineers

Estimating Repair Costs

• Prepares or reviews cost estimates for repair or replacement.
• May bring in contractors or restoration companies.

Managing the Claim Process

• Recommends payment amounts to the insurer.
• Ensures fair settlement based on policy terms and damage assessment.
• Monitors progress of repairs.

Reporting

• Prepares formal reports for insurers and strata corporations.
• Documents findings, damage cause, and repair recommendations.

Skills and Qualifications

• Strong knowledge ofstrata property lawandinsurance regulationsin the relevant province.
• Minimum of 5-7 years of experience as a strata claims adjuster
• Excellentanalytical and negotiation skills.
• Ability to manage multiple claims and work independently.
• Proficiency inclaims management softwareand digital tools.
• Experience in property adjusting or insurance claims
• A validprovincial adjuster's licenseis often required
• CIP Designation or working towards the same.

SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates.