Claims Adjuster – Casualty & Litigation

DGA; Vancouver; Hybrid; CAD 70,000 - 85,000; Full time

Job summary

A leading insurance firm in Vancouver is seeking a Claims Adjuster to manage a diverse portfolio of claims in a dynamic environment. The role involves conducting investigations, assessing liability, and working with legal teams to resolve claims. Candidates should have a post-secondary education in insurance, at least 3 years of relevant experience, and strong communication skills. This position offers a hybrid work model and comprehensive benefits from day one.

Benefits

Competitive salary

Comprehensive health and wellness benefits

Professional development support

Employee share purchase plan

Qualifications

• Minimum 3 years’ experience handling liability claims.
• Commercial lines experience is an asset.

Responsibilities

• Managing intermediate to complex claims, including litigated files.
• Confirming coverage and completing liability investigations.
• Preparing concise file summaries for reporting.

Skills

Strong technical skills with MS Office Suite

Excellent communication skills

Education

Post-secondary education in insurance or a related field

CIP designation completed or in progress

Job description

Description

Claims Adjuster – Casualty & Litigation

Join a dynamic claims team that combines sharp attention to detail with a strong focus on delivering exceptional customer experiences. This role involves handling a diverse portfolio of claims across multiple lines, including Auto, Commercial General Liability, Directors’ & Officers’, and Professional Liability.

You’ll be responsible for conducting prompt investigations, assessing coverage, determining liability and damages, and working closely with third parties and legal counsel to bring files to resolution.

What you’ll be doing

• Managing intermediate to complex claims, including litigated files
• Confirming coverage and completing liability investigations
• Preparing concise file summaries for reporting, large loss reviews, and reinsurance purposes
• Maintaining an organized and efficient day-to-day workload
• Delivering a top-tier customer experience throughout the claims process

What we’re looking for

• Post-secondary education in insurance or a related field
• CIP designation completed or in progress (asset)
• Minimum 3 years’ experience handling liability claims
• Commercial lines experience (asset)
• Strong technical skills, particularly with MS Office Suite
• Excellent communication skills with claimants, brokers, and legal counsel

Why you’ll love this role

• Hybrid work model – 50% in-office, 50% remote for the best of both worlds
• Competitive salary plus employee share purchase plan, pension, RRSP, and staff insurance discounts
• Comprehensive health and wellness benefits from day one
• Professional development support including CIP, FCIP, CRM and leadership programs
• A workplace that values community giving with donation matching and volunteer days

If you’re ready to take on complex claims work in a supportive and growth-focused environment, we’d love to connect.

Information

• City : Calgary
• Market segment : Commercial Insurance
• Job Type : Full-Time
• Education : CIP
• Expertise : Claims , Claims - Casualty-Liability , Legal , Claims Adjusting , Claims-Litigation
• Minimum experience required : 3 to 4 Years
• Contact name : Rachael Pineau
• Contact email :
• Contact phone :