Case Management Clinician, Oxford

CMHA Thames Valley Addiction and Mental Health Services; Woodstock; On-site; CAD 30,000 - 60,000; Full time

Job summary

A mental health service organization in Woodstock, Ontario is seeking a Case Management Clinician to support individuals with severe mental illnesses and addictions. This role involves assessing needs and developing custom recovery plans. Candidates should possess a relevant degree and be registered with the appropriate college. Preferred qualifications include experience in mental health and a working knowledge of community resources. The position offers a competitive hourly wage of $30.01–$37.26, with benefits and a pension plan.

Benefits

9% in lieu of health benefits

Pension plan eligibility

Rotating hours with breaks

Qualifications

• Degree or diploma in a relevant field required.
• Current registration with relevant professional bodies.
• 3 years' experience in mental health or addictions preferred.

Responsibilities

• Provide support to individuals with severe mental illness.
• Assess clients' needs and develop recovery plans.
• Manage a caseload and provide crisis support.

Skills

Understanding of recovery principles

Knowledge of community resources

Crisis prevention and intervention

Ability to establish therapeutic relationships

Education

RPN, RN, Bachelor's or Master's Degree

Registered with the appropriate College

Job description

Case Management Clinician, Oxford

Direct Service - OPSEU
Full-Time, Contract (End date: September 26, 2026)

Woodstock, Ontario (Oxford Zone)

Application Deadline: January 1, 2026

A Case Management Clinician works within a multi-disciplinary team, providing support to individuals presenting with persistent and severe mental illness, co-occurring disorders, dual diagnoses and the accompanying barriers experienced, to improve one’s health and quality of life. The Case Management Clinician assesses the person’s needs, strengths, and supports to co-develop goals and a customized recovery and support plan.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you’ll be making - Starting rate for this role is $30.01 per hour (Level 1 of the Direct Service, Regulated Professional Grid); Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8, $37.26 per hour
• When you’ll work - 70 hours over a two-week period; Rotating days, afternoons, evenings and weekends; including a paid 30-minute meal break
• What your benefits will be - you will receive 9% in lieu of health benefits
• Your pension plan – Eligible for immediate, optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILL BE MAKING A DIFFERENCE:

• Adhere to the core values and policies of the organization
• Strong understanding of recovery principles and their application to people with mental illness and addiction
• Working knowledge of the bio-psychosocial model of care and best practices for co-occurring disorders
• Protect and promote the welfare, dignity, and individual rights of our clients at all times
• Participate in the bio-psycho-social approach to patient care providing support using Motivational Interviewing
• Employ safe work practices at all times
• Maintain a professional manner at all times in the performance of duties
• Working knowledge of community resources
• Establish a therapeutic working relationship with clients supported
• Maintaining trusting, respectful and collaborative working relationships
• Work from a client centered, trauma informed lens

Direct Service (Assessment, Crisis Support, and Follow up)

• Manage a caseload of clients involved in the program
• Assess clients’ mental, physical and emotional functional abilities and needs and investigate presenting resources
• Engage in standardized screening and assessments
• Providing skill development, linkages, resources, information, counselling and advocacy
• Crisis prevention and intervention, and safety plan
• Provide psycho-education around meds and symptoms
• Collaboration with care providers
• Provide assistance with health-related appointments as per recovery plan and organization policy
• Deliver appropriate level of navigational support based on client capacity
• Monitor symptomology, medication, and activities of daily living to help improve individuals’ ability to function on a day to day basis and within the community
• Maximize client participation in programming and pro-social community activities; actively promote self-efficacy according to a Motivational Interviewing approach. This will also include activities such as early intervention, relapse prevention, crisis intervention, follow-up and recovery maintenance
• Provide coverage for other team members as volunteered/directed

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• RPN, RN, Bachelor's or Master's Degree in Occupational Therapy, Social Work, Psychology or related field (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Currently registered and in good standing with the Ontario College of Social Workers and Social Service Workers, the College of Nurses of Ontario, the College of Registered Psychotherapists of Ontario, or the College of Occupational Therapists of Ontario
• Valid driver’s licence for occasional transportation of clients
• Current, clear Police Vulnerable Sector Check (PVSC)
• Demonstrated ability to attend work regularly

We prefer the following qualifications:

• 3 years’ experience working in addictions or mental health
• Clinical work experience ideally in substance use treatment including intake services
• Demonstrated ability to work with clients who live with multiple challenges related to marginalization, mental illness, substance use, complex health challenges, street level sex work, poverty, homelessness, and trauma
• Extensive knowledge of community resources, service & support programs, and barriers clients face in accessing same
• Working knowledge of a variety of treatment, intervention, and support strategies
• Computer literacy
• Ability to assess level of risk in regards to clients
• ASIST and Nonviolent Crisis Intervention training
• First Aid & CPR
• Bilingual both official languages, preferred; décision sérieusement accordée aux candidats qui sont compétents à deux langues officielles du Canada

INTERNAL APPLICANTS

To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – January 1, 2026

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact [e-mail]

Legal Notifications

• For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
• Artificial Intelligence is not currently employed in our recruitment processes