Career & Employment Specialist

NPower Canada; Calgary; Hybrid; CAD 55,000 - 57,000; Full time

Job summary

A charitable organization is seeking a Career & Employment Specialist to provide job placement and coaching services to program participants. This role involves developing employment readiness skills and fostering job opportunities. The ideal candidate has over 2 years of experience in career coaching or job placement and strong communication abilities. The position is temporary full-time with a hybrid work environment and offers a salary ranging from $55K to $57K.

Benefits

Comprehensive extended health care coverage

Retirement savings plan with matching contribution

Tuition reimbursement

Generous paid holidays and personal days

Qualifications

• 2+ years of experience in career coaching, job development, recruitment, or job placement.
• Demonstrated ability to empower diverse individuals in achieving career goals.
• Exceptional verbal and written communication skills.

Responsibilities

• Provide one-to-one coaching and support for participants and alumni.
• Guide participants through employer recruitment processes.
• Collaborate with the Wraparound Support Team for participant interventions.

Skills

Career coaching

Job development

Recruitment

Communication skills

Time management

Education

Post-secondary education in human resources, business, human services, or related area

CDP/CCDP designation

Tools

Microsoft Office

CRM tools like Salesforce

Job description

About NPower Canada NPower Canada is a charitable organization that launches underserved youth and adults, including people with disabilities, BIPOC, women, 2SLGBTQI+ individuals, Indigenous peoples, and newcomers, into meaningful and sustainable careers in technology. Through its free in‑demand digital and professional skills training programs, NPower Canada connects jobseekers to employers looking for digital talent.

To date, more than 80% of NPower Canada’s 11,000+ alumni have secured in‑demand tech jobs such as Help Desk Analyst, QA Specialist, and Information Security Analyst with industry leaders including Accenture, CGI, CIBC, Cisco, Deloitte, IBM, RBC, Softchoice, TD, and TELUS.

Function: Career & Employment Specialist (CES)

Vacancy Status: This posting is intended to build a talent pool and does not reflect an existing vacancy. Applications are accepted on an ongoing basis, and candidates may be contacted as opportunities arise across our provinces.

Contract Duration: Six‑month term, with possible extension subject to funding.
Employment Type: Temporary, full‑time.
Work Arrangement: Hybrid.

What We Offer

• Salary range: $55K-57K
• Hours: Full‑time, 37.5 hours per week
• Hybrid work environment promoting work‑life balance
• Comprehensive extended health care coverage
• Retirement savings plan with generous matching contribution
• Tuition reimbursement and career development opportunities
• Equipment allowance and provided computer equipment
• Starting annual vacation of three weeks, increasing to four after two years of service
• Generous paid Federal and Provincial holidays, personal days, and sick leave

Position Summary

Reporting to the Program Manager, the Career & Employment Specialist (CES) will provide job placement and career coaching services to NPower Canada program participants and alumni. The CES plays a pivotal role in ensuring that program participants and alumni secure 20 percent employment success during the program, or meet a goal of 80 percent employed within six months of graduation. This includes developing participants’ employment readiness skills, fostering job placement opportunities with employer partners, and guiding participants throughout their employment journey both during and after the program completion.

Accountabilities And Deliverables

Career Coaching and Employment Readiness

• Provide one‑to‑one coaching, skills assessment, and ongoing support to participants and alumni to meet our outcome goals for employment.
• Pre‑screen participants for employment readiness and suitability by conducting assessments.
• Build rosters of suitable participants based on employer partner’s hiring needs and skills requirements.
• Facilitate professional development sessions or workshops using standardized PD curriculum.
• Support participants in building confidence in employment readiness and deployment aspects.
• Coordinate appropriate events such as networking opportunities and job fairs in consultation with the Program Manager and Business Development Teams.

Job Placement

• Guide participants through employer recruitment systems and processes, ensuring timely and accurate completion of job application process(es).
• Coach participants and alumni on strategies for long‑term employment success.
• Engage and support alumni to ensure continuous communication throughout the six‑month post‑program support period.
• Contribute to maintenance of employer intelligence and recruitment processes in coordination with regional Business Development roles.

Program Support, Case Management, and Team Collaboration

• Collaborate with the Program Manager on participant status and progress, including constructive feedback and program withdrawals.
• Collaborate with the Wraparound Support Team for interventions to support participants and alumni with community supports.
• Support team onboarding and training, participate in case management meetings, and identify alumni success stories or ambassadors.
• Use CRM tool (Salesforce) to ensure accurate documentation and timely submissions.

Data Collection, Administration, and Reporting

• Collect and address relevant data, track program metrics within CRM tools to reflect status, progress, and outcomes, meeting internal reporting requirements.

Who You Are

• 2+ years of experience in career coaching, job development, recruitment, or job placement, preferably with diverse clients facing employment barriers.
• Demonstrated ability to empower diverse individuals to achieve career goals while fostering meaningful connections between employers and talent.
• Integrity, commitment, and humility in all interactions with clients and staff, demonstrating good judgment.
• Good understanding of trends, issues, and services within the career and employment sector.
• Exceptional verbal and written communication skills demonstrated through presentations, sensitive communications, reporting, and issue resolution.
• Proven skills in time and task management.
• Deliver services in line with contract, guidelines, policies, procedures, and performance requirements.
• Proficient with Microsoft Office and CRM tools like Salesforce; experience with ATS systems is an asset.
• Post‑secondary education in human resources, business, human services, or a related area is an asset.
• CDP/CCDP designation is considered an asset.
• Bilingual in French is required for applicants in Quebec and an asset for other provinces.
• Committed to performing the role with other relevant duties as assigned.

NPower Canada is an Equal Opportunity Employer

• We welcome and encourage applications from individuals of all backgrounds, including those with disabilities and visible minorities.
• NPower Canada will make every effort to accommodate any needs of candidates through the hiring process under the Human Rights Code. Please inform us if you require any accommodation by emailing [e-mail].
• Even if you do not meet 100% of the job requirements, we encourage you to apply. We value diversity in thought, experience, and background. If you have most of the qualifications and are excited about the opportunity, we encourage you to apply.

Background Check Notification

• All offers of employment are conditional upon the successful completion of a background check, which includes professional and criminal checks.